Technical Support Engineer

Recruiter
DAVANTI SOLUTIONS LIMITED
Location
Watford
Salary
£25,000 - £29,999
Posted
16 Nov 2017
Closes
13 Jan 2018
Contract Type
Permanent
Hours
Full Time

Job Title:Technical Support Engineer

Location Watford, Hertfordshire

Salary: £24,000 - £30,000

Technical Support Engineer needed with 1st and 2nd line IT support experience. You will support customers with Technical Support both on-site and more usually via in-house remote access support tools.

The Technical Support Engineer must have excellent communication skills and have knowledge and experience of:

*Microsoft Desktop and Server operating systems

*IT networking to include TCP/IP (configuration) and standard networking hardware.

*Basic understanding of Cloud technologies

*Experienced with hardware and software issues.

*Microsoft Office 365 (some)

*Microsoft Office Applications

*Apple MAC hardware and operating systems (some)

*Working independently and efficiently to meet Service Level Agreement

*Promptly answering support related emails, phone calls and support tickets via helpdesk
system.

A fantastic opportunity for a 1st / 2nd Line Technical Support Engineer to join a leading IT Services company.


This job was originally posted as www.jobsite.co.uk/job/959555498