1st and 2nd Line Support Engineer

Intelligent Move Recruitment Ltd
London (Greater)
20 Nov 2017
08 Dec 2017
Contract Type
Full Time

Desktop Support, Active directory, Office , Insurance

Leading Insurance business based in the City requires a first and second line Support engineer ideally with some finance experience business experience but not essential to under take the following role

  • Key Requirements

    • Well-structured way of working and troubleshooting/problem solving ability
    • Accredited education in Information Technologies, qualified IT Specialist or equal
    • Basic experience of Logistic and Repair (e.g. Hardware Replacement)
    • Working experiences in IT support for current Microsoft, Apple and Android hardware and operating systems
    • Good knowledge in ticket systems and Support processes

    IT Technical skills

    • Device operations and maintenance of Desktop PCs, Notebooks
    • Smartphones (iPhone, Windows, Android), Tablets, Monitors IT Support,
    • 2nd Level Office/Mobile Support
    • Excellent communication skills
    • PC Imaging & Installation procedures, Provisioning and Retirement including Reuse, Rent and Event IT Support
    • Good Working Experience with current Microsoft Technology and current Standard Office Applications (actually
    • Win 8 and Win 10 environment and Apple Technologies (current MAC OS/ IOS)
    • Network Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN

    Soft Skills

    • High customer and service orientation
    • Strong team player
    • Strong motivation and willingness to learn and perform
    • Autonomous & proactive working behaviour
    • Friendly and confident manner

This job was originally posted as www.jobsite.co.uk/job/959573726