Web / Digital Support Analyst - Cloud based Systems Support

Recruiter
Reflex Computer Recruitment Limited
Location
Poole
Salary
£30k - £36k pa + Bens
Posted
04 Dec 2017
Closes
08 Dec 2017
Contract Type
Permanent
Hours
Full Time

Digital Support Analyst - Infrastructure Support Analyst - Web Support Engineer - Cloud-based Systems Support Analyst is required to join an in-house infrastructure team who provide day to day support to my client's websites, hosting and cloud-based Infrastructure. This role is based in Poole, Dorset paying up to £36K + bens


Digital Support Analyst - Infrastructure Support Analyst - Web Support Engineer - Cloud-based Systems Support Analyst will have the following experience

  • Web and application servers
  • Web content management
  • 3rd party management & Stakeholder management
  • Azure/AWS, NET& IIS
  • Experience of Microsoft Active Directory
  • Microsoft Exchange
  • Microsoft Server Technical experience of Storage Area Networks
  • Managed desktop environments
  • Experience of a Service Level based Environment
  • ITIL Certified, Microsoft Server Certification.

The key responsibilities of this Digital Support Analyst - Infrastructure Support Analyst - Web Support Engineer - Cloud-based Systems Support Analyst are:

  • Day-to-day operations, administration and support of digital, web and cloud-based systems
  • Working with key suppliers, and Azure/AWS partners, ensure operational availability of data through continual monitoring and health checks, in order to identify and resolve any issues - liaising with and escalating to 3rd party support partners or IT Solutions teams as appropriate
  • Maintain a strong working relationship with key stakeholders, including Digital and other Technology teams
  • Liaise closely with Infrastructure Solutions teams and Digital team colleagues to provide input into solutions development and testing
  • Work with the IT Transition Manager to ensure smooth transition from project to live services
  • Ensure all technical and operational documentation is correct and up to date, that it reflects current and best practice
  • Ensure the operational integrity and availability of all data and systems
  • Ensure all technical and operational documentation is correct and up to date, that it reflects current and best practice
  • To carry out capacity monitoring


My client is based in modern offices close to Poole on the Dorset / Hampshire border and is looking to reward this Digital Support Infrastructure Analyst a salary up to £30k- £36K + bens + good excellent Pension scheme and Benefits.

If you are an experienced Digital Support Analyst - Web Support Engineer - Cloud-based Systems Support Analyst who is looking for a new challenge then please forward your CV to me ASAP


This job was originally posted as www.jobsite.co.uk/job/959571886