Technical Support Officer - Lancashire Council

Change Resourcing
9 p/h
16 Nov 2017
02 Jan 2018
Contract Type
Full Time

An exciting opportunity has arisen with Lancashire County Council to join a new Facilities Management team being established to support the North area portfolio of properties. This post will be based in Lancaster City Centre and will provide support to the Facilities Team Leader and Operations Manager in providing technical support to maintain premises compliance across multiple sites. The role requires an individual experienced in providing technical/business support in a property management environment.

The post is being established initially on a 6 month fixed term basis, with the potential for an opportunity to apply for a permanent position as part of a forthcoming service restructure within the Facilities Management Service of Lancashire County Council.

The following sets out a summary of areas of responsibility of the role and attached is the role profile and person specification for the post. Please ensure your application demonstrates your relevant knowledge, skills and experience as required. This is an essential car user post so the applicant must have their own vehicle available for use at work as there may be a requirement to undertake periodic travel to various sites in the North area in support of the Facilities Team Leader and Operations Manager, with the potential for occasional travel to other parts of Lancashire in support of the wider FM team.

? To provide support to the North Area Facilities Operations Manager and Facilities Team Leader based in Lancaster.
? To maintain all statutory, regulatory and policy documentation in relation to premises management and Service policy compliance for Facilities Management service hard and soft technical facilities services across the AMS portfolio of buildings.

? To work closely with colleagues across FM to ensure alignment of processes and to coordinate service and role responsibilities in relation to safety and risk management and technical services compliance.
? To collate and document premises compliance service records for the FM portfolio of buildings ensuring that all aspects are accurately recorded to achieve statutory compliance.
? To produce building manuals for all building maintenance and monitoring equipment and systems to ensure processes are accurately recorded to ensure continuity of service in the event of an incident and to avoid single points of failure.
? To ensure that quality and performance assessment systems are checked and maintained for benchmarking FM services against best practice in line with quality framework standards.
? To ensure that all property and facilities related information is updated on the Property Assets Management System as required in relation to facilities management /premises compliance etc.
? To keep abreast of changes in legislation relevent to FM service repsonsibilities through research and monitoring of appropriate sources of information

? To assist with the preparation for buildings and Service heath and safety audits by both internal and external auditors to ensure that the FM service are compliant with best practice guidelines and statutory requirements.
? To assist with the maintenance of the FM website ensuring that it is regularly updated with aspects relevant to the role responsibilities
? To periodically undertake reviews of records to ensure that FM systems and procedures are in line with LCC and FM policy guidelines.

? To work across all FM technical support roles and cover in staff absence or periods of heavy workload demonstrating a good level of understanding of wider accommodation and facilities services provided by the FM Service and the associated

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