Nationwide Building Society

Customer Account Manager - Horley and Surrounding Area

£16578 - £21183 per annum
29 Oct 2012
26 Nov 2012
Nationwide Building Society
Contract Type
Full Time


Customer Account Manager

Salary: Basic Salary £16,578 to £21,183 based on experience, plus excellent benefits and uncapped bonus potential, On target bonus £2,900.


Location: Horley and Surrounding Area

This in-branch role is at the sharp-end of relationship building. It's all about taking time to understand each customer's individual needs and helping them to make the right choices from our excellent range of products. Succeed and you'll not only help them build a great financial future. You'll also build a great future for yourself

A more challenging role

Every day is different at Nationwide. Every customer is different too, which is why it's such an exciting and rewarding place to work. Whether you're meeting with customers, following up leads or offering advice on our impressive portfolio of products, you'll deliver an outstanding customer experience every step of the way. Our customers won't be the only ones who benefit from your knowledge and expertise. More junior team members will look to you for advice and guidance too. And because our package includes a generous bonus scheme that rewards individual, as well as team, performance, you'll get the recognition you deserve as well

A more talented person

Financial services experience is by no means essential. You could just as easily have developed your sales and customer service skills in another area of retail. Whatever your background, we'll give you all the training you need to succeed. Confident, with plenty of drive and sales flair, you'll work with some of the best products in the industry. It requires a genuine interest in people and the ability to quickly build rapport with them. To make the most of it, you'll need to be a real team player with plenty of confidence and a natural way with people. Above all, you need to be driven by a desire to do what's right for your customers and leave no stone unturned to help them get the best from Nationwide.

An employer you're proud of

Our mutual status means we're here to benefit customers, not shareholders. Our commitment to customers, not shareholders, has always been what sets us apart from our competitors. And now, more than ever, our reputation for being open, honest and trustworthy is helping us go from strength to strength. In fact, it's made us the world's biggest building society as well as a major local employer. Underpinning it all is a commercial operation that never stands still. We're always thinking ahead, aiming higher and sharpening our competitive edge. That's why we invest in people who are not only proud of what we stand for, but who also have the talent and drive to boost our performance still further

The rewards you deserve

If you put a lot in, it's only fair you should get a lot out. Help us continue to offer customers the best possible experience, and we'll give you all the support, recognition and rewards you deserve. As well as a great working environment and plenty of scope for development and growth, you can expect a generous package that includes pension, life assurance and bonus scheme