Store Manager - Stratford

Prestige Executive Recruitment
London (East)
16 Nov 2017
02 Jan 2018
Contract Type
Full Time


The Client

Our client is a dynamic fast fashion ladies wear retail group that focuses on delivering catwalk style looks and the latest trends at value for money prices. Extensive scope for development and progression within the company. Superb benefits and a dynamic team environment.

Job Purpose

To ensure the effective day-to-day operations of the store, driving sales to meet and exceed targets. To lead a team in an environment where the focus is on the customer.

Role Responsibilities:

? Ensure high standards of customer service are maintained at all times

? Coach and develop the team to approach customer and convert the sale

? Understand the key trends and identify customers' needs

? Drive ATV and conversion to achieve company targets

? Influence and control all store KPIs, budgets, wage costs and expenses

? Look at driving LFL and maximising profit at every opportunity

? Ensure store teams achieve their stock loss targets and manage write offs to Company guidelines

? Take appropriate action to improve sales performance of store & individual

? Accountable and responsible for administration and health and safety policies and procedures e.g. cash handling, stock take, security

? Run the floor ensuring operational and sales standards are maintained

? Ensure compliance to the Company's visual guidelines and deliver consistently in your store

? Regularly review windows, store environment and layout for customer shop-ability

? Manage daily replenishment, option & size checks and taking appropriate action where needed

? Effectively plan and ensure promotions & window schemes are actioned in line with Company guidelines

? Recruit the best people to deliver on customer service and convert sales

? Carry out an effective induction, coach on non-negotiables and performance review

? Train and develop staff in selling techniques and general duties i.e. cash handling, customer service, house keeping

Skills & Experience:

? Sales focused with keen understanding of what great retail standards look like

? Several years Store Managerial experience within ladies fashion retail

? Commercial, results driven, understands KPIs and how to drive them

? Has the ability to act and operate on their own initiative

? Has effective communication, time management, planning and organisational skills

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