X3 Council Tax Assessors

Frontline Construction Recruitment
Newcastle Upon Tyne
From £20 to £25 per hour
30 Nov 2017
02 Jan 2018
Contract Type
Full Time


We are looking for 3 council tax assessors to start on Monday until 21st December in the North Tyneside area.

DBS Certificate preferred

General Overview:

The position is responsible for undertaking all aspects of administrative processing to deliver the full range of Revenue and Benefit Services. Ensure all work is dealt with in an accurate and timely manner and in accordance with all relevant statutory regulations, policies and procedures. Deliver excellent outcomes for customers and ensure adherence to agreed key metrics and KPIs that contribute to delivery of an efficient and effective Revenues and Benefits Service.

Primary Accountabilities and deliverables

·Provide high quality, timely and professional services through all customer contact channels

·Verify, process and administer all aspects of Local Taxation including calculation of liability, award of council tax support, reductions and reliefs.

·Verify, assess and award Housing Benefit, and Discretionary Hardship Payments

·Provide Billing, Collection and Enforcement in respect of all debts administered by the Revenues and Benefit Services

·Contribute to the overall performance of the Revenues and Benefits Service by adherence to key metrics and KPI’s to deliver excellent customer service

·Ensure behaviours are aligned with ENGIE core values and competencies.

Specific tasks and responsibilities

·Undertake a range of routines to maintain and update all Council Tax and National Non Domestic Rates (NNDR) accounts, adhering to key metrics and measures

·Undertake a range of routines to maintain and update all Council Tax Support and Housing Benefit Cases, adhering to key metrics and measures

·Undertake a range of routines to maintain and update all Sundry Debt accounts, adhering to key metrics and measures

·Undertake interviews, inspections, court attendance, home visits and attend events as required

·Undertake an effective recovery and enforcement service for all debts

·Responsible for own personal development and assist in the skills training of other staff

Pay rate: £20 - £25 per hour

Hours: Monday to Friday - 37.5 hours

Please email your CV/Contact details if you are interested in this Cleaner position to the email address provided.

This Vacancy is being displayed by Frontline Construction who operates as an Employment Business and is also an equal opportunity employer.

Contribute to ongoing service development to improve quality and reduce the cost of delivery

This job was originally posted as www.totaljobs.com/job/77693607