Administrative Officer (Education and Assessment)

London (Greater)
03 Dec 2017
08 Dec 2017
Contract Type
Full Time

Administrative Officer (Education and Assessment)


The British Dental Association (BDA) is the national professional association for dentists in the UK. This is a challenging and dynamic period for dentistry and the BDA is recruiting an Administrative Officer.

This is a full-time role, based in our offices in central London near Oxford Circus. The post-holder will support the effective delivery of BDA education courses and assessments by providing first-line support to online learners, including Dental Care Professionals (DCP) qualification candidates.

The post holder will also be responsible for resolving customers’ login problems, responding to student enquiries about online courses; monitoring course enrolments, online payments and arranging course refunds when authorised; creating and maintaining student records; ensure effective management and distribution of course materials.

The ideal candidate will have proven administrative experience, be organised and proactive with excellent attention to details, ability to work under pressure. Excellent customer service skills and communication skills are also essential including the ability to convey complex information and communicate with professionals at all levels.

Benefits include a generous company pension scheme, a childcare voucher scheme, cash back for various healthcare treatments, an employee assistance programme and subsidised gym membership.

All applications must be made on a standard BDA application form (CVs can be attached to this). A detailed job description and an application form can be downloaded from the 'About the BDA' section on the BDA website via the button below.

Closing date for applications: 12 noon, Monday 4th December 2017

The BDA is an equal opportunities employer and an Investor in People.