Helpline Advisor

BMI Healthcare
£14,500 - OTE £16,675 plus company benefits
03 Dec 2017
08 Dec 2017
Contract Type
Full Time
Helpline Advisor Due to continued growth of BMI Healthcare’s National Enquiry Centre, we are looking for motivated individuals to join our team. These full time positions are a great opportunity to utilise and develop existing skills in a contact centre environment. You will be the first point of contact for our patients, dealing with general enquiries and arranging appointments for them to see our consultants within BMI’s network of hospitals, a network which is the largest in the UK. We are based in Hillington with great transport links from the M8 and to Glasgow City Centre. Preferred candidates should have contact centre experience. Our Customer Experience is at the heart of what we do here at BMI Healthcare. Therefore our preferred candidates should have the passion to succeed in a customer focused environment. In return you can expect… Monthly Bonus Scheme Up to 30 annual days holiday per year + statutory bank holidays Free Private Medical Care after 6 months Contributory Pension Scheme Hours of Business (08.00-19.00 Monday to Friday & Saturday 09.00 -13.00pm) 37.5 hour per week Work one late shift per week and 1 in 5 Saturdays Free parking Regular fun charity days (all subject to successful completion of initial probation period) If you are committed to delivering excellence in customer care and would like to work for an organisation that values it’s staff, patients and consultants then we would like to hear from you. Please see attached role profile for more info on the role and to be considered for the role, please complete our online application form.