Cloud Windows System Administrator

Recruiter
Cognizant
Location
Glasgow
Posted
02 Dec 2017
Closes
08 Dec 2017
Contract Type
Permanent
Hours
Full Time
The CIS Transformation Services Europe organization provides IT Infrastructure consulting and transformation services to Large Enterprises across the region. It is part of the Cognizant Infrastructure Services horizontal, which services all vertical customer segments. This role will be within the CIS TS Enterprise Compute practice, which provides Cloud and Data Center Professional and Consulting services to accounts and clients within the UK and Europe, from strategy/assessments to full implementation and migrations. Other practices within CIS TS cover Cloud, End User Computing, IT Service Management and Networking and project and program management.

Key Responsibilities:

  • Manage Windows virtual machines on Azure, AWS or private IaaS
  • Installing, Configuring and Hardening of Windows 2000 / 2003 / 2008 / 2012 Servers
  • Installing, Configuring and Managing AD / DHCP / DNS Services.
  • AD Replication monitoring and regular health checks to be performed.
  • Creating Group Policies and implementation as per standard procedures.
  • RAID Configurations and Disk management utilities tools.
  • Perform Security Health Check of Windows servers and other compliance related activities.
  • setup and maintenance of new infrastructure of Windows 2003, Windows 2008 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server
  • 3rd party vendor coordination for visit and troubleshooting
  • Console operations verify system availability
  • Monthly check of assets against CMDB
  • Daily Operating System alert handling and response
  • Quarterly / half yearly password maintenance and scheduling
  • Write, modify and deploy Infrastructureascode scripts
Ticket Status Check and Update

  • Respond to False Positive Alerts
  • Incident Escalation and Progress Monitoring
  • Maintenance and review of operating system admin accounts
  • Maintenance and review of application admin accounts
  • Maintenance of Hardware Monitoring Agents
  • Maintenance of Hardware Management Packs (SCOM)
  • Escalation of Hardware Alerts to relevant data center / vendor's
  • Controlled Reboot of Server for hardware repair / replace
Maintenance of Software licenses

  • Software License Usage Monitoring
  • Deployment and Maintenance of Backup Agent Software
  • Log and Plan Procurement Request
  • Install of OS, Tooling, Backup Software, system management components
Patching

  • Perform timely Patch management as per the Schedule.
  • Deployment of Monthly MS Fixes / Patches
  • Controlled Reboot of all systems after patch application
  • Removal of Patches if issues occur
  • OS software installation of non mandatory patches and service packs
  • Change Management
  • Perform Change Management as per the process.
Problem Management

  • Responsible for preparing RCA document for Severity 1 & Severity 2 calls.
  • Trend analysis of Capacity report
  • Trend analysis of availability report
  • Problem Management and RCA
  • Trend analysis of tickets and recommendation of improvement
  • identifying problem areas and finding out ways to reduce that
Key Skills and Experience:

  • Windows OS & AD Incident/Production Management
  • Must have Knowledge on Windows o/s and windows VDI images
  • Experince in Installing, Configuring and Hardening of Windows 2000 / 2003 / 2008 / 2012 Servers
  • Experince in Installing, Configuring and Managing AD / DHCP / DNS Services.
  • Experince in AD Replication monitoring and regular health checks to be performed.
  • Experience in Installation of OS, Tooling, Backup Software, system management components
  • Expereince in preparing RCA document for Severity 1 & Severity 2 calls
  • Patch management as per the Schedule
  • Chef knowledge and experience would be beneficial
  • Experience with IaaS cloud platforms like AWS, Azure or any private IaaS will be valued more
  • A strong desire and ability to learn new skills – cloud, Infraascode scripting
Candidates with Windows background who is willing to learn cloud technologies will also be considered.

Cognizant (NASDAQ100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industrybased, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.


This job was originally posted as www.cwjobs.co.uk/job/77527869