Import Merchandiser - Senior
Senior Import Merchandiser
Your role within the company will be as follows:
- To input all new orders for your accounts onto the critical path/check orders raised on the new online system as soon as they are received and ensure any updated information on the order sheets is passed onto the relevant members in the team.
- Oversee production issues on your accounts and ensure the correct decisions are taken, discuss any issues / concerns with the Account Manager if needed
- Chase up customer fit and production samples on your customer accounts and ensure everything runs on time on the critical path
- Manage the GTs workload to ensure comments are processed in time and sent out in the correct order of priority. Also ensure all testing requirements and test reports are dealt with in a timely manner.
- Check all submissions (lab-dips / labels / bulk fabrics ) which are processed and sent out by the production assistant are correct and ensure any issues with them are dealt with quickly and efficiently.
- Liaise with the factories and customers to ensure all orders run smoothly and on time, request any extensions / grant extensions to the factories where required and ensure the correct discounts are taken
- Make customer bookings when stock is ready for delivery, working on ASOS / Arcadia or our other customer systems. Manage the in-take to ensure we are not sitting on any stock for longer than 2 weeks.
- Ensure all processed orders are completed to the high standard that is expected, liaise with the GTs regarding checking the order prior to it leaving the warehouse/processors.
- Manage the weekly export shipping schedule on all accounts and ensure the Shipping agent are copied on this information so everything runs on time. Any issues or delays to be resolved and fed back to the team
PLEASE NOTE: Unfortunately due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advertisement. If you have not heard from us within 48 hours, then you may presume that your application has been unsuccessful.
This job was originally posted as www.retailchoice.com/job/77642174