New Account Administrator

Headway Recruitment
£19k - £21k pa + Excellent Benefits
16 Nov 2017
16 Dec 2017
Contract Type
Full Time

Do you have an eye for detail?

Do you like coordinating engineers and keeping clients up to speed?

Our client a successful and growing business based on the outskirts of Huddersfield is currently looking for a billing administrator to join their team. This is a well established company with a great reputation in their industry. The role will be busy and varied and you will be responsible for carrying out the following duties and responsibilities:

*Ensuring all orders from the sales team and project team are actioned with the relevant parties
*Dealing with suppliers to ensure supply chain runs smoothly
*Dealing with incoming customer emails & phone calls
*Co-ordinate engineers for faults and support work where necessary
*Ensuring figures and information is entered into the CRM system correctly to ensure bill generation is activated
*Investigate any bill discrepancies and liaise with the accounts and suppliers
*Providing excellent customer service and developing standard operating processes
*Working closely with the service desk to ensure that the highest levels of customer service are adhered to
*Customer feedback / questionnaires
*Monthly call plan bill generation

To be successful in this role, you will have;

*Administration experience
*Excellent problem solving skills
*Analytical skills
*An eye for figures
*Any experience of working with engineers or billing would be ideal, but not essential

Salary - £19,000 - £21,000 depending on experience
Discretionary annual bonus
Hours 9 - 5.30

Headway Recruitment is acting as an Employment Agency in relation to this vacancy.

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