Service Delivery Manager

Recruiter
Genesis Associates
Location
London (Greater)
Salary
£55000 - £65000 per annum + Bonus + Car
Posted
30 Nov 2017
Closes
08 Dec 2017
Contract Type
Permanent
Hours
Full Time
Head of Enterprise Services
MPS & Document Solutions
Hertfordshire
£60k - £65k basic + bonus + Car


My client is one of the UK's leading and fastest-growing Managed Print and Document Solutions, IT Services and Telecommunications providers.

They are looking for a Head of Enterprise Services to join their vibrant professional services team in a field based role, reporting to their head office in Hertfordshire.

The purpose of the Head of Enterprise Services will be:

*To develop strategic approach to solutions and services, continually identifying specific market leading solutions, products and applications that integrate with core offerings and services portfolio.
*To contribute and play a key role in the organisations strategic development and approach to the services market and external, internal customer support model.
*To build and drive process improvement, lead implementation and transition of Management of effective pre and post-sales support, audit and discovery, solutions scoping, project management, implementation and resourcing for internal and external clients
*To lead the management and leadership of Enterprise Services team performance, structure, capabilities and Service Levels (SLA's) through effective planning, coaching, training and development plans.
*To conduct effective management and support of pre, post sales activities, scoping, audit discovery, project management, implementation and client support activities.

The ideal candidate will have experience working in either a Head of Enterprise Services or Service Delivery Manager role within either the Managed Print or Document Solutions industry.

If you feel you have the skills needed for this Head of Enterprise Services role then apply today!

Send an up to date CV to / 01625446078


This job was originally posted as www.totaljobs.com/job/77659461