We are seeking a Team Manager for our Commercial Broking Client.
This is an excellent opportunity for individuals looking to build their career in a successful, profitable and growing team within their Commercial insurance business.
You will already have good Commercial Insurance knowledge and great interpersonal skills, with the aptitude to lead and motivate people around you.
Your responsibilities will include:
* Supervision of a team of Account Handlers
* Ensure that the team are hitting their Key Performance Indicators and manage all resourcing issues
* Deliver regular reviews to the team and set performance objectives
* Manage any staffing issues should standards fall or performance related issues occur
* Provide on the job training and technical and broking assistance when required
* Provide an efficient first point of contact to customers
To be successful in this role you will demonstrate:
* Good all round Commercial product knowledge
* Excellent customer service skills
* Ability to work under pressure and maintain quality standards
* Excellent organisational skills
* Ability to provide advice and guidance, both internally and externally