Chief Operating Officer

Recruiter
Carter Schwartz
Location
South East England
Salary
£100K - £120K + Bonus + Equity
Posted
03 Dec 2017
Closes
02 Jan 2018
Sector
Retail
Contract Type
Permanent
Hours
Full Time
COO



…succession into CEO with capital gain…



South East England, £100K - £120K + Bonus + Equity



With a differentiated proposition, our client is a B2B/B2C multi-sited SME operating across a rapidly evolving and consolidating niche market. With a 25-year heritage, they are positioned as one of the sectors early pioneers with a reputation for innovation and high quality service amid a values-driven culture. Couched in the commercial reality of providing real service at sector beating rates of return, they have successfully transitioned through various iterations of private equity ownership; yet on their journey have continually demonstrated an innate ability to pursue the right strategy at the right time, swinging between organic expansion or M&A activity to deliver EBITDA growth and a current enterprise value of circa £150M. With the incumbent CEO signaling their intention not to lead the next MBO, we seek a commercially focused COO who will strengthen the team with a fresh insight in the short term and as heir apparent develop a renewed vision and mission for the future.



This is a dynamic mandate for a future business leader. A newly created COO role that requires you to bring together all the commercial functions that impact upon operational delivery and develop internal relationships that fashion cohesive management across all the touchpoints of operations, marketing and HR in a way that harnesses the people to deliver the ongoing business plan. Strategically you will support the CEO in terms of positioning the business to meet future demand so that the group continues to deliver sustained profitable expansion; whilst operationally your focus is ensuring continued operational excellence – both elements will require the COO to apply commercial nous and financial rigor. In support of this, your thoughts will be logically drawn to the further development of systems and processes that support profitable growth; but perhaps more saliently, in is a business that has seen little management churn, you must capture the hearts & minds of the team by demonstrating clarity of vision, reassurance and fresh commercial insight whilst recognizing the inherent values that make the company special.



Given the transitional nature of the role, this is an expansive leadership challenge requiring strategic vision, gravitas, humility and commercial acumen. It seeks graduate calibre candidates, ideally with a further management or professional qualification – although your EQ will be tested as much as yours as IQ. It calls for substantive leadership exposure gained within a growing multi-site operationally orientated business where a strong customer focus and a team delivery ethos are key drivers – so you will need to demonstrate detailed exposure to developing and implementing sound strategies for change and growth in support of this. Naturally as growth has always been a central theme, exposure to organic expansion, M&A activity and post-acquisition integration will be key requirements – ideally this would have been gained in a private equity backed business. Beyond this it’s all about leadership, teambuilding and an infectious passion.