Helpdesk Administrator

Emplovee Ltd
£15,000 - £18,000
15 Nov 2017
02 Jan 2018
Contract Type
Full Time

Our Client -

Have a Nationwide network of local teams can deliver a professional service throughout the UK. They have been developing and maintaining the grounds of large corporations for many years, catering to a range of needs

The Role / General information -

  • Monday to Friday (no weekends)
  • Standard business hours 0800am ? 1700pm
  • 3 month probation period
  • Career progression
  • Onsite Parking
  • Sociable Company
  • Welcoming and staff friendly environment

Main Objectives -

  • To offer outstanding service and support to Clients & operational teams.
  • Support regional contracts by delivery exceptional service across all areas.
  • To work closely with the operations and Business Support manager and Contract management Team to proactively manage the administration process.

Successful candidate - Key skills -

  • Administration experience & customer service traits second nature
  • High level excel skills essential
  • Confident experience of Microsoft packages
  • Good financial awareness & Excellent data entry skills
  • Reliable, good time management and flexible approach to working
  • Experience in Contract support
  • Good rapport and relationship building skills
  • Knowledge of facilities management sectors ideal - But not essential
  • Able to successfully meet deadlines and high attention to detail

Main Duties -

  • Assist and oversee all administration and contracts processes
  • Take instruction from Operations teams as required
  • General liaison with Contracts Management team using clear communication methods
  • Liaise with clients - positively dealing with and queries and issues
  • Internal and External issues and enquiries
  • Updating systems and databases accurately
  • Raising Purchase order requests
  • Accurate manual filing and general data management
  • Ownership of data systems and contract processes to ensure all records are maintained and stored safely
  • Sole responsibility for capturing all costs including all materials and sub-contractors
  • Assist in preparation for Client meetings
  • General office adhoc duties
  • Manage the quote process for contracts

Due to location you MUST drive

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