Customer Service Advisor

Teleperformance UK
Up to £17,160 per annum
03 Dec 2017
02 Jan 2018
Contract Type
Full Time
Customer Service Advisor Location - Glasgow Contract – Permanent Salary – Up to £17,160 per annum Hours – 20 / 30 / 40 Shifts - Full time & part time hours available between 7:30am - 11:30pm Monday - Sunday. Full flexibility required Training - 8 days, Monday - Friday 9am - 5:30pm. Start Dates – Various start dates available The Role Working on behalf of Sainsbury's, in the Orderline and Customer Care team, you will be answering inbound calls from customers on a daily basis. You will represent the brand and the image of Sainsbury's and provide assistance with placing orders on Sainsbury's online and deal with any queries from the online customers for Sainsbury's in the most efficient manner, always providing good quality service. We are hiring for full time positions to work temporarily on Sainsbury's until Christmas and then transfer into an alternate inbound customer service role within HM Passport Office on a permanent basis. Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands. Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population. You can follow us on: Facebook @teleperformanceukcareers Twitter @TPcareersUK AGENCIES NEED NOT APPLY