Operations Trainer

Recruiter
Red Recruitment
Location
Newport (Casnewydd)
Salary
£23000 - £30000 per annum
Posted
30 Nov 2017
Closes
14 Dec 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time

Are you an experienced Operations Trainer? Are you passionate about developing and supporting your colleagues within a customer focused environment?

Due to growth, red are excited to be recruiting for an Operations Trainer in the Newport area, on behalf of a prestigious financial institution.

Our client offers a professional, modern, high tech working environment. You will join a very supportive team and a business who recognise hard work and commitment and offer great long term career opportunities.

As an Operations Trainer you will be responsible for:

  • Plan, co-ordinate and deliver training plans to Operations and wider L&D programs
  • Work alongside Operations Managers to diagnose performance and development needs
  • Recommend appropriate development solutions to address skill and knowledge gaps to maximise performance of staff
  • Design, deliver and evaluate new and high quality development ideas that support the L&D strategy
  • Reporting and evaluation of all L&D activities in accordance with defined frameworks
  • To project time and effort required to deliver work stream activities to ensure best resource utilisation
  • Show commitment to personal development, keeping abreast of regulatory, product, system and process changes
  • Adhering to company policies and procedures, as well as industry FCA regulations

Skills and Knowledge Required:

  • Experience in a similar role (operations training/L&D)
  • Self-motivated and a self-starter
  • Experience of designing and delivering training solutions
  • Target driven, results focused and attention to detail
  • Knowledge of the financial service market, and industry regulations

Person Specification

  • Excellent people/person skills - being able to train effectively
  • Proven track record in delivering
  • Achievement focused + a self starter
  • Effective influencing skills

The successful candidate must be flexible to work between 8.30am - 5.30pm Monday to Friday


This job was originally posted as www.totaljobs.com/job/77637333