Operations Trainer

Red Recruitment
Newport (Casnewydd)
£23000 - £30000 per annum
30 Nov 2017
14 Dec 2017
Contract Type
Full Time

Are you an experienced Operations Trainer? Are you passionate about developing and supporting your colleagues within a customer focused environment?

Due to growth, red are excited to be recruiting for an Operations Trainer in the Newport area, on behalf of a prestigious financial institution.

Our client offers a professional, modern, high tech working environment. You will join a very supportive team and a business who recognise hard work and commitment and offer great long term career opportunities.

As an Operations Trainer you will be responsible for:

  • Plan, co-ordinate and deliver training plans to Operations and wider L&D programs
  • Work alongside Operations Managers to diagnose performance and development needs
  • Recommend appropriate development solutions to address skill and knowledge gaps to maximise performance of staff
  • Design, deliver and evaluate new and high quality development ideas that support the L&D strategy
  • Reporting and evaluation of all L&D activities in accordance with defined frameworks
  • To project time and effort required to deliver work stream activities to ensure best resource utilisation
  • Show commitment to personal development, keeping abreast of regulatory, product, system and process changes
  • Adhering to company policies and procedures, as well as industry FCA regulations

Skills and Knowledge Required:

  • Experience in a similar role (operations training/L&D)
  • Self-motivated and a self-starter
  • Experience of designing and delivering training solutions
  • Target driven, results focused and attention to detail
  • Knowledge of the financial service market, and industry regulations

Person Specification

  • Excellent people/person skills - being able to train effectively
  • Proven track record in delivering
  • Achievement focused + a self starter
  • Effective influencing skills

The successful candidate must be flexible to work between 8.30am - 5.30pm Monday to Friday

This job was originally posted as www.totaljobs.com/job/77637333