Infrastructure Engineer - 3rd line and Project focused

Cathcart Associates
30 Nov 2017
08 Dec 2017
Contract Type
Full Time

Cathcart Associates are working with a very successful organisation looking to recruit an Infrastructure Engineer for a permanent position within their Technical division in Glasgow.

You will be joining the 3rd line infrastructure team responsible for providing day to day operational end user support to the global IT environment. On top of this you will be a key figure in the delivery of ongoing and new infrastructure projects. With exciting plans in place to kick start projects across Active Directory and SCCM my client is looking for a candidate with expertise in either area, giving you the opportunity to bring your ideas to the table, adding value to the team from day one.

The ideal candidate will currently be working in an Infrastructure Engineer or Analyst role looking for their next challenge or will be in a 2nd line Support role looking to take their career to the next level. You will have a solid skill set encompassing Active Directory, Exchange, Virtualisation, Citrix and Window Platforms and will have experience providing support on a global scale.


** Responding to 3rd level Service desk issues - managing through to resolution

** Working on ongoing and new in IT Infrastructure Projects - Active Directory and SCCM

** Ensuring that all incidents and requests are progressed and updated with correct documentation within agreed SLA's

** Providing advice and guidance on the use of current and emerging technology to support internal services

** Responsible for Change Management, Incident Management and Problem Management

** Capacity planning and trend analysis

** Working closely with the service delivery manager to improve services and day to day functionality

Skill set:

** Providing 3rd line technical support across the IT Infrastructure environment

** In depth knowledge and experience in Microsoft Systems Center including SCOM / SCCM / Intune MDM

** In depth knowledge and experience Active Directory, DNS, DHCP

** Solid Experience with MS Windows Server- Ideally up to 2012 - configuration and support

** Excellent Virtualisation skills - MS Hyper-V

** Experienced in administration and troubleshooting within Exchange 2010

** Experience of Citrix Farms XenApp 6/6.5

** Strong scripting skills - PowerShell

** Experience / exposure to Azure cloud computing

** Experience of Commvault backup technology

Ideally you will be a highly ambitious, motivated self-starter, keen to progress and develop yourself within an established organisation.

For more information apply now, and / or call Callum Hunter - Infrastructure and Support Consultant on 0131 510 1500.

Infrastructure Engineer / IT Engineer / Systems Engineer / 3rd Line Support / Active Directory / SCCM / SCOM / MS Server / Exchange / Hyper-V / Azure / Citrix / PowerShell / Glasgow / Permanent

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