Field Service Engineer

Genesis Associates
Newcastle Upon Tyne
£26000 - £32000 per annum
03 Dec 2017
08 Dec 2017
Contract Type
Full Time
Field Service Engineer
Area: North East
Basic: Up to £31K + Company car and other benefits

This could be your opportunity to join a world leading organisation that provides business intelligence and capital equipment to companies worldwide. Our client is a global leader in mailing equipment and software and a key player in its field worldwide. This role would be a Field Service Engineer role, with 5 days on the field dealing with client queries.


- Installations and repairs and maintenance of hardware as well as some software installations.
- Providing a high standard of operator training and remote support.
- Try to solve issues via remote solutions as much as possible.
- Maintain stock level in order to achieve frequent 1st time repairs.
- Seek opportunities to promote products and services.
- Make sure the work done coincides with regulations.


* More than 800,000 customers in the corporate, public and professional sectors.
* A direct presence in 15 countries
* More than 5,500 employees
* Annual sales of €918.5m in 2008 and €913.1m in 2009.
* UK and European Market leader

Candidate Requirements:

- Experience as a Field Service Engineer for 1 or more years.
- It would be desirable for someone to have experience in the capital equipment/document management arena.
- Used to working to measured KPI targets.
- Experience working on IT Networks, LAN, Wi-Fi.
- Have knowledge of software products as well as hardware.
- Excellent telephone manner with good verbal and written communication skills.
- Full UK driving licence.
- Exceptional planning, organising and customer facing skills.

If you think you match this profile and are keen to find out more about the opportunity.

Call 01625 446 094 or email, for more information in regards to this role.

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