Payroll Team Lead

Thermo Fisher Scientific
02 Dec 2017
14 Dec 2017
Contract Type
Full Time
As Payroll Team Leader you will be responsible for the day to day supervision of the payroll team, including coordinating, organizing and monitoring the work of the team, and assisting with their training and development. As this is an expanding role you will also be responsible for establishing processes, control points and managing the payroll vendor. Key Responsibilities Staffing responsibilities (1-1, Performance Management, Development/Training, Salary Review etc.) Escalation point for the UK & Ireland payroll team and country Field HR team for all payroll and tax relates queries Monitor performance levels to achieve all key measure Identify and Implement appropriate Control Mechanisms Monitors case management activity levels, call volumes and HR/Payroll system activity Analyses team members workload with daily and weekly metric dashboards, identifying areas requiring attention and taking any necessary corrective action Schedules team members workload and plans Effectively analyses, evaluates and resolves complex issues escalated by team members and manages each case through quick and accurate resolution Oversee the preparation and processing of payroll information to ensure this is done in a timely manner. Assist with calculation of payroll input data where necessary Oversee the preparation and distribution of payroll reports to internal and external customers Oversee the preparation of all tax year end reports in accordance with country legislation Oversee the preparation and maintenance of payroll manuals and related payroll working instructions Assist and support internal and external audit teams Collaborate with other HR stakeholders to resolve employee issues in a thorough and timely manner Identify and drive performance improvement projects, typically around control mechanisms and effective working Deputise for Line Manage Will perform education, development and training activities for the payroll team members Offers team members on-going mentoring, coaching and other feedback for professional development Achieve stated performance measures and adhere to established customer service standards Participate in project work as needed Minimum Requirements/Qualifications Extensive experience working in a Payroll Shared Service Centre or large Payroll Department CIPP qualification or equivalent Prior supervisory experience Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment Ability to interpret and communicate policies, procedures, and programmes Critical thinking, problem solving and judgement skills Service-oriented attitude and willingness to learn Individual should have high energy with the ability to organize/prioritize workload Self-sufficient and able to work independently Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint Experience using a HRIS data base and reporting application is hugely advantageous