Field Service Engineer

30 Nov 2017
08 Dec 2017
Contract Type
Full Time
Tasks:Represent ABB as Site Resident Engineer on Customer Paper Manufacturing Facility.
- Provides Hardware support on site for QCS and DCS equipment, including preventive and corrective maintenance, spares management and other system healthcare activities, including out of hours support,
- Provides application support on site and by remote access connection where appropriate
- Develops strong working relationship with customer across production and engineering
- Provides support on control optimisation and application engineering
- Fulfils maintenance contract obligations,
- Promotes ABB products and services in conjunction with Sales and Account managers,
- Services, after initial training, the full range of ABB systems, DCS and QCS, including configuration, calibration, modification, cleaning, adjustment, Preventative and Corrective maintenance and pertinent documentation,
- Supports any onsite commissioning as part of project team in future project works
- Supports and contributes to existing maintenance procedures, evolution planning, operational methods, process measurement and control,
- Promotes sales of maintenance services and equipment, including spare parts, and advises Sales department of possible sales leads,
- Assists Sales and Account management with preparation of quotations,
- Be available on an ‘on call’ basis to advise customers out of hours and, if necessary, make unscheduled site visits, whether or not formally on call,
- Prepares and writes technical reports for internal and external use,
- Other duties as allocated by line manager

- Degree or HND in Electrical or Measurement & Control Engineering
- Clean Driving Licence (UK)
- Self Motivated and able to work unsupervised
- Demonstrate excellent customer focus
- Good networking skills
- Results orientation

- Knowledge of Paper Industry
- Knowledge of ABB QCS or OCS systems
- Commercial awareness

- Team player
- Innovative
- Well organised
- Self- motivated
- Able to communicate in writing and orally in English to a high standard
- Lives in Aberdeen or surrounding area

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