Overview Here at Alliance Trust Savings we are currently going through an exciting period of change, and as such are always looking for the right candidates to support us do this. This being so we currently have a job opportunity for a Reconciliations Manager to join our business covering our Dundee Office. The Role This role is responsible for the operational management and day to day delivery of all Facilities management services, including project works. You will also be accountable for the management and continual improvement of HSE processes to meet regulatory and international standards. Key job responsibilities: Day to day management of client reconciliations team Working within CASS and FCA regulations Work to company SLA’s Maintaining a high level of professionalism and efficiency withinthe team Work with senior management to review and suggest changes Planning and managing team workloads on a daily basis, prioritising activities to ensure efficiencies, service levels and quality standards are met Monitoring team efficiency, procedures, and controls, whilst striving for excellence by continually looking for ways to improve these, as well as individual and business performance Embed the appropriate professional standards of performance across the team to ensure a consistent and superior level of customer service Provide coaching and training for the team, sharing your personal experience and technical knowledge Building and maintaining strong and mutually respectful working relationships through excellent communication, to help the business deliver a better service, whilst ensuring excellent stakeholder management Apply and embed the appropriate Risk and Control frameworks across the team, ensuring that procedures, risks and controls are documented, communicated and understood Maintain a solid understanding of the competitor landscape and industry best practises and innovations, to be able to translate these into improvements within the team Employ effective risk and cost management in line with department/function objectives Key Risk Responsibilities This role falls in to the scope of the Training & Competence Framework as set out by the FCA. The role holder will be a certified person and subject to guidelines will be assessed annually on fitness and propriety Requirement for CPD to be maintained Build and maintain up to date knowledge of CASS regulations and ensure that this is filtered across the team What you'll bring You will come with previous experience within a financial services environment where you have demonstrated s trong leadership, communication and interpersonal skills; ability to work well under pressure and a proven track record of managing high performing teams in a customer centric culture. In addition you will have a practical understanding of implementing, monitoring and assuring and risk and control environment. Ideally you will have a professional qualification IOC, however this is not essential What you'll get in return This is an exciting opportunity for a talented Reconcilliation Manager to work in a small but busy team, providing the opportunity to help develop and improve the department. The role’s primarily responsible for managing a wide variety of asset reconciliations with focus on internal company and custodian reconciliations, ensuring the business is compliant with FCA CASS regulations. Due to the company's focus on process improvement, this will play an important element of the job, allowing you the chance to implement and improve procedures. To Apply If you feel you have the relevant skills and experience that we have outlined, and are looking to work for a business that offer a competitive package and centrally located modern offices, then please click the section below "Additional contact options" and apply through the link provided under contact instructions.