Technical Services Manager

Advantage Solutions
From £35,000 to £40,000 per annum
30 Nov 2017
08 Dec 2017
Contract Type
Full Time
Are you proactive, energetic and looking for a challenging new role in an SME environment? My client has been established for over 20 years and are a recognised expert in their field. They are looking for an individual with a proven track record of managing and delivering IT related commercial projects and services.
THE ROLE: •Project management of commercial technical projects to Prince II standards•Liaising with customers to provide professional project management & support functions•Managing the Technical Services Team•Joint management of the ITIL based technical support process •Adhering to technical & pre-defined SLA’s•Full management of the Company Health & Safety System including overseeing production of all RAMS, internal audits & training•Responsibility for all technical aspects of the Company Quality System & ISO9001 certification•Producing the weekly & monthly technical SLA & KPI’s to report to the Senior Management Team•Ensuring company objectives, financial, safety & quality targets are met or exceeded
THE CANDIDATE: •A desire to work in an SME business delivering complex services to large Corporate & Public Sector organisations•Strong commercial project management ability to deliver projects within financial & date timescales •Knowledge of all required Quality and Health & Safety systems required to successfully deliver commercial technical projects.•Be a strong team player•Effective communication skills•Organised, focused & analytical to ensure business objectives are met•High attention to detail & accuracy•Prioritise constantly changing workloads•Ability to work on own initiative & take ownership of assigned responsibilities•Excellent presentation skills both verbal & written•Must pass BS7858 & government SC enhanced security vetting•Technical knowledge of IT or Electronic Security is preferable (alternatives such as electrical or mechanical will be considered with transferable experience)•Educated to degree level or similar vocational qualification•At least 5 years' experience in a similar technical delivery & project management role•Prince II, ISO9001/ISO14001 auditing, NEBOSH/IOSH qualifications, Microsoft Project & a current safety passport would be an advantage, however specific training will be provided
SALARY & BENEFITS•£35-40K dependent on experience•Team performance related bonus & pension scheme•20 days holiday (+ Bank Holidays)•Work day: Monday - Friday 09:00hrs - 17:30hrs
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