Pre-Sales Consultant

GCI Network Solutions
London (Greater)
From £50,000 to £55,000 per annum
02 Dec 2017
08 Dec 2017
Contract Type
Full Time
The Pre-Sales Consultant supports internal Sales Teams and Strategic Partners by providing solution proposals, cost quotes, customer workshops and design documentation for service offerings across the GCI product portfolio. An objective for a Pre-Sales Consultant is to become a Subject Matter Expert in at least 2 of the Product areas within the GCI portfolio, and to have a general good technical understanding of all other service offerings.

Experience in at least 2 of the following technology areas is highly desirable:

Unified Communications (SfB, O365 CloudPBX, Enghouse, Verba)Network (WAN, LAN, WiFi, DIA)Voice (Broadsoft, Alcatel-Lucent, SIP, PBX)Cloud (IaaS, Azure, Backup/DR, Hosted Desktop)Office 365 (E5 Stack, EM+S)Security (PCI/GDPR, DDoS, Firewalls)The Pre-Sales Consultant will have the ability to:

Attend customer calls/meetings to articulate complex technical solution proposalsSupport ITT/RFP/Bid responses with technical solution contentPerform comprehensive requirements capture during face-to-face workshops with customersProduce detailed solution design documentation as an output from customer workshopsKey CompetenciesTechnical Capability

Extensive experience of at least 2 technology areas from within the Product portfolio.Technical awareness of all other technology areas across the portfolio (UC, Network, Voice, Cloud, O365, Security).Customer Presentations

Able to structure and run customer-facing requirements gathering and design workshops in a professional and engaging manner.Technical Documentation

Able to produce comprehensive and detailed solution design documentation for review and approval both internally and by the customer.Influencing and Negotiating

Able to present solutions and designs in a convincing way, gaining commitment and support.Influences others and is able to change opinions and influence the outcome of decisions.Strong persuasive skills and the ability to share a common goal, gaining buy-in and commitment from peers and management across the business.Establish personal credibility based upon demonstrable added value within the area of specialism.Business Partnering

Able to develop and maintain effective relationships with stakeholders within the business at all levels.Planning and Organisation

Plans ahead and establishes appropriate courses of action to achieve objectives.Monitors performance against targets and determines appropriate actions to ensure the necessary corrective action is taken.Is well organised and able to multi task effectively.Ensures deadlines are met and requests for information/support are provided within the agreed timescales.Prioritises effectively to ensure work is completed on time.Responsive and follows through on agreed actions.Administration is accurate and completed in a timely manner.Personal Motivation

Demonstrates a passion for excellence, setting high standards for self and others.Proactively looks for opportunities to make improvements to enhance personal and team effectiveness.Has a strong personal credibility for their area of specialism.Communication

Able to express ideas and information clearly and concisely.Communicates effectively, both verbally and in writing.Ensures people are aware of relevant issues at all timesAdaptability and Flexibility

Able to refocus and adapt own style to achieve goals.Is comfortable operating within an environment of changing priorities and is able to remain focused on continual improvement.Responds well to changing priorities and demonstrates personal involvement in new activitiesEmbraces change to maximise organisational effectiveness.Mandatory CompetenciesProfessional Standards

Promotes fairness and equality in the workplace, and maintains high standards both personally and in others.Supports colleagues in their work to the best of their abilities, skills, knowledge and experience.#GCIGO

Loyal and committed to GCI, and promotes a positive, realistic image of GCI to colleagues and the public.
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