Outbound B2B Sales Advisor
Outbound B2B Sales Advisor Location - Glasgow Contract - Permanent Salary - Up to £19,500 per annum (up to £22K OTE) Hours - 40 Shifts - Monday - Saturday 08:30 - 18:00 Training - 1 week Start Date - 20th November 2017 Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978, and every year we interact with more than 40% of the world population. Our philosophy is transforming passion into Excellence! The Role Your winning personality is the key to sales. So we’ll encourage you to be yourself in our fast-moving, fast-growing business. Whatever the call, whatever the goal, our potential customers want to deal with people with personality, passion, drive and positivity, to excite them. People who ask all the right questions, listen closely to the answers, and offer solutions that work. We have a variety of Outbound B2B Sales Advisor roles available and we need great people with sales and customer service experience to fill them. You’ll also need great computer skills and experience of working to targets. Our client is AIMIA and they own and manage the largest loyalty programme in the UK, Nectar. Customers are at the heart of everything they do, say and think. Bring your experience and enthusiasm and you’ll have the unique chance to work for Teleperformance to support this leading business. You’ll help Nectar reach a wider audience by promoting their loyalty scheme to small local businesses. Their aim is to make Nectar more local and accessible so you’ll promote the product to small businesses and help them understand how it will benefit both them and their customers. You’ll be dealing with all aspects of the Nectar Loyalty programme ranging from general queries to sales; You’ll need a talent for promoting products & services while reaching your targets and maintaining and updating customer data into a variety of databases in accordance with AIMIA standards, therefore we require a high level of accuracy and ability to work across multiple systems. What are we looking for? Previous experience working in a team based environment Experience working in a customer service environment and a passion for great customer service Experience working in a sales environment - B2B or cold calling A good level of numeracy and a genuine passion for high quality service Excellent relationship building skills A strong eye for detail & an organised approach to work Ability to quickly ascertain customer needs and propose appropriate solutions Able to work as part of a team towards common goals and targets Driven, self-motivated individual with a curious nature Excellent telephone manner, good computer/keyboard skills and written communication skills Benefits You’ll benefit from a full rewards package including, no Sunday working, comprehensive training, opportunities to progress, 28 days paid holiday, career progression, recognition schemes, corporate and retail discounts, pension plan, child care vouchers and much more. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.