Network Engineer Apprenticeship - Level 4

Recruiter
Intequal
Location
Havant
Salary
From £16,000 to £18,000 per annum
Posted
30 Nov 2017
Closes
08 Dec 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time

Intequal, in partnership with the Microsoft Apprenticeship Programme, are offering this exciting opportunity to embark on a career as a Network engineer apprentice.

Do you enjoy repairing computers and other equipment at home? Do you have an interest in IT and are looking for a hands-on role where you can install parts and repair IT related equipment such as mobile computers and printers?

Job Role

We are currently seeking an energetic, highly motivated, detail-oriented, Network engineer apprentice to provide a wide range of IT and software related support. The job roles are diverse and will give you the opportunity to develop your Skills in IT. The apprenticeship job role carries a degree of responsibility that overtime will increase as you develop within the work place.

Main role and responsibilities include:

·Delivering exceptional customer service remotely.

·Installing and configuring computer hardware operating systems and applications.

·Monitoring and maintaining computer systems and networks.

·Talking the customer through a series of actions over the telephone, to help set up systems or resolve issues.

·Troubleshooting system and network problems and diagnosing and solving hardware or software.

·The primary function is logging tickets in to the helpdesk platform.

·Performing first time fixes.

·Implementing documented procedural changes.

·Daily systems checks.

·Scheduling and performing customer patches and updates.

About the Company

As a group, The Company are aimed at providing the most effective professional and ICT services to UK organisations. This is delivered through process lead Company businesses driven by passionate and dynamic individuals focused on providing your business with the support it needs to grow.

Qualifications & training

The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. The company are looking for someone with a positive, highly self-motivating, can-do attitude from someone who isn’t afraid to ask questions.

To be considered for this role:

·you must have at least a C grade in both GCSE Maths & English, and in three or four other subjects at least.

·You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT.

·You will be highly organised, have excellent communication skills and a brilliant telephone manner.

·You will be willing to work hard and eager to learn.

·An interest in IT is mandatory

·You should have some experience with trouble shooting/general PC repairs.

·Be Hard Working

·Take an Enthusiastic approach to work.

Training Provided

This is an exciting 2-year apprenticeship, that teaches the very latest Microsoft and sector recognised certifications. It can combine both traditional Server and Network learning, with the very latest Cloud based certifications. These include Office 365 and Azure. This programme also includes Cisco based learning and certification, and a British Computer Society Project Management course. You can also gain the CompTIA Network+ and Security+ certifications.

This apprenticeship is delivered remotely via a virtual classroom using the very latest Microsoft technologies. You will also be supported by monthly one to one sessions with your assessor and have regular onsite visits.

IMPORTANT INFORMATION

Location PO9, Havant – Hampshire

Working HoursMonday – Friday, 8.30am – 5.30pm (40Hrs per week)

Wage £16,000 - £18,000 Per Annum

We process all applications received and contact candidates ASAP so please keep an eye out for a phone call from one of our team on an 02392 number. If you miss a call, we will send you an email.


This job was originally posted as www.totaljobs.com/job/77603600