1st Line Support Engineer

Spear Recruitment Ltd.
£25,000 - £30,000 per annum, inc benefits
11 Nov 2017
10 Dec 2017
Contract Type
Full Time

1st Line Support Engineer

£25,000 - £30,000 per annum, inc benefits

Our client is seeking a motivated, confident and strong team player with a good personality.

You must have a Full UK Driving Licence and you must live in or an easy commute to Egham

You will act as 1st Line / First Line support for clients and provide support for laptops, servers, printers, desktop etc. You will take calls and work remotely but also have a Full UK Driving licence to visit clients on site when required.

You will have a technical background/qualification and also be keen to train to further your skillset.

You will work Monday - Friday from 9am - 5.30pm and be able to work on an on call rota every 4-5 weeks

Deliver exceptional Helpdesk services to clients:

  • Client liaison to provide 1st line support
  • Troubleshoot operating system and software issues
  • Desktop applications, email, printing & Internet support
  • Call management
  • Remote support
  • Third party and warranty management


  • Windows 7, 8, 10 - Windows Server 2012/2016
  • PC hardware, operating system and software diagnostics
  • Server hardware, operating system and software diagnostics
  • Internet, firewall and routers
  • Networking skills to include an understanding of TCP/IP and Wi-Fi
  • Experience of working with Microsoft Windows products (Email, Office etc.)
  • Ability to communicate clearly
  • High level of customer relationship skills
  • Good Inter-personal and organisational skills

This vacancy is being managed by Darren Street at Spear Recruitment Ltd.

Spear Recruitment Spear Recruitment Ltd is Employment agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973

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This job was originally posted as www.jobsite.co.uk/job/959513766