Administrator (Insurance)

Gerrard White
£18500 per annum
30 Nov 2017
13 Dec 2017
Contract Type
Full Time
Insurance Technician
Location - Whitstable - Kent
Salary - £ 18,500 + Excellent Benefits

My client is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services employing around 4,500 staff across the UK. As a rapidly-growing organisation they are proud of their unique approach to business and features highly in The Sunday Times Top 30 Big Companies to work for in the UK.

Due to continued growth of the business they are currently seeking to attract an Insurance Technician to join the team based in Whitstable, Kent.

As an Insurance Technician you will be responsible for processing business and other non claims related correspondence, broker queries and achieving service level agreements.

You will be providing assistance to the Referral team within a friendly office environment and the job role will consist of:

• Action Broker incoming post and emails.
• Maintain client records.
• Insurance administration tasks as required.
• Liaise with brokers in relation to the company's insurance needs.
• Answering the phone and dealing with queries and requests.
• Develop and maintain excellent working relationships with key insurer personnel.
• Adhere to Treating Customers Fairly, FCA and DPA requirements.
• Embrace and comply with company values by incorporating the Customer Charter promises
• Take part in technical and soft skills training as part of your personal development.
• Maintain departmental SLA's and KPI's

Skills Required
Key Skills & Knowledge Required:
• Excellent communication skills
• To work effectively as an individual and as part of the team
• The ability to work under pressure and prioritise the workload

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