MAM Systems Support Engineer

Broadbean Technology Ltd
London (Greater)
14 Nov 2017
12 Dec 2017
Contract Type
Full Time
We're part of Europe's leading entertainment and communications business. With over 22 million customers across five countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen.

We're always looking to improve, developing pioneering products and services that give every one of our customer's experiences they'll love. And it's the work of our brilliant in-house Product Development and Technology teams that drive these award winning innovations, harnessing our creativity, technology and content. Join as MAM Systems Engineer and you'll be part of a dynamic team that makes sure our technology delivers the best experience for our customers.

The Perks
As a valued employee of Sky, you'll benefit from a free Sky premium package, an excellent pension scheme, private health care and a share save scheme. There's a range of other benefits to help you make valuable tax and national insurance savings too.

Your Key Responsibilities:
As part of the Production Broadcast Support function, the MAM Systems Engineer is at the cutting edge of the convergence between traditional broadcast and IT cultures. You will have technical ownership of our key MAM, VoD encoding, quality control and file delivery systems, providing high quality proactive maintenance.

- Providing first class 2nd/3rd line support to Sky's Enterprise MAM Systems and applications.
- Ensuring that support and project tasks are carried out to an appropriate level in an appropriate time frame.
- Install, upgrade, patch and develop applications used within MAM workflows.
- Maintaining coordination and communication with other Broadcast Services Engineering and Delivery teams to ensure service levels are met and that operating procedures and high technical standards are applied.
- Work closely with change owners to ensure changes are implemented without service affecting incidents and are clearly documented to supportable standards.
- Ensure that technical solutions are transitioned into the Support Department from Design and Projects groups. This is to be done through collaborative working and agreement of a set of pre-requisites with Projects for live support.

Your Skills:
- Experience with Live/VoD video encoding and streaming.
- Experience with broadcast video/audio codecs and formats.
- Experience with video/audio quality metrics and analysis.
- Knowledge of MAM Systems and Workflows.
- Knowledge of Linux Administration.
- Knowledge of Broadcast IT Systems and Networking.
- Desirable Experience with applications; such as Elemental, Ateme, Vantage, Cerify, Aurora, Ardome, Aspera, Signiant.

If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today

Happy to talk flexible working

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

Believe in better
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