PLM Business Support Engineer

Advantage Resourcing Company
03 Dec 2017
08 Dec 2017
Contract Type
Full Time
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a PLM Business Support Engineer Subcontractor on an initial 6 month contract. This company was recognised as a Sunday Times Top 30 Best Big Companies to Work For in 2017 and is a leader in its industry.

Contract Duration: 6 Months (initially and then ongoing thereafter)
Hourly Rate: The department are offering competitive hourly rates.

Security Information: Please Note you must be eligible for SC Security Clearance (unfortunately due to security restrictions for this role, the candidate will need to be a British National with no dual nationality and must have resided in the UK for at least 4 of the past 5 years).

PLM Business Support Engineer Job Description:

To provide user support for a large user base working in an engaging, diverse engineering environment undergoing the adoption of a new PLM/PDM toolset across a multi-national context.


* Provide support and guidance for the use of PTC's Windchill PLM Software.
* Act as a focal point to resolve day-to-day user technical tool issues and manage their resolution in a timely & effective manner.
* Deliver formal classroom training & one-to-one coaching within different Engineering communities across the company's site locations.
* Support the creation & update of processes affected by the implementation and guidance to Users on the new ways of working for Document, Part and Change Management topics.
* Offer guidance and best practice to ensure users are able to work optimally.
* Carry-out various business software administration tasks.
* Provide technical support input for future tool developments in line with evolving business requirements & practices and carry out user acceptance testing.

Skills and Experience:

* Experience of working in a user support environment for an IT Project.
* Appreciation of Engineering related Product Lifecycle Management / Product Data Management, ( PDM / PLM ) functions (CAD, Configuration Management, Product Data Management, Change Management).
* Strong end-user interaction and communication.
* Technically minded and confident able to conduct technical dialogue.
* Previous experience of delivering training would be an advantage.

Advantage Resourcing is a service driven recruitment consultancy.
This job was originally posted as