Field Service Engineer

The Smart List
Milton Keynes
Circa 30K plus overtime / callout etc
03 Dec 2017
08 Dec 2017
Contract Type
Full Time
LOCATION: Milton Keynes, Buckinghamshire. Office and Field based

JOB TITLE: Field Service Engineer

SALARY & BENEFITS: Circa 30K plus overtime/callout etc. depending on experience and quals. Company Car, Company pension, 26 days holiday and company bonus scheme.

WORKING HOURS: 36.5 hours per week (You will also be part of the 24/7/365 service call team on a regular basis-Rota basis)

THE COMPANY: Our client is a leading independent supplier of Power Protection equipment including UPS, Chargers, Battery Packs, Generators etc., these systems range from standard to complex systems and is supplied to many industries including Defence, Industry, Public Sector, Comms/IT, and Export.

THE ROLE: Field Service Engineer - Milton Keynes, Buckinghamshire

Reporting to the Service Manager and working within a small focused sales team. The role will involve daily site work, coordinating delivery of equipment into the correct location and in accordance with RAMS, installation of UPS, Batteries, Switchgear (or supervising installation), Battery installation, DC installation and containment, UPS commissioning and testing, customer operation training, also preventative maintenance visits which could be out of hours. You will also be part of the 24/7/365 service call team on a regular basis (one week in four?), when no site work is scheduled, then you will be required to work from the factory and help with other work, production, testing, repair, planning, support etc. The role would require you to be able to work as part of the team, but also using your own initiative, carrying out activities to ensure all site work is delivered on-time, on-budget and especially ensuring customer satisfaction. Talking with customer & suppliers, building relationships is a further critical function.

Key Responsibilities to include:- Field Service Engineer - Milton Keynes, Buckinghamshire

• 24/7/365 Call-out support
• Site Installation, Commissioning, Repair, Service and Maintenance of UPS – Power Protection Equipment including, UPS, Rectifiers, Inverters, Converters, Batteries etc
• Provide technical support to customers and suppliers
• Factory / Office support
• Reading of drawings, site, electrical, mechanical etc
• Communicating with sales staff, customers and suppliers via email, phone.
• Preparation of regular reporting material (excel spreadsheets). Site Reports

THE CANDIDATE: Field Service Engineer – UPS - Milton Keynes

This role will suit someone who has a technical project/service/admin background, has a competent telephone manner and likes site work with customers, as this is a major part of the role. A positive and outgoing personality with excellent interpersonal skills. You would require good computer skills to be able to update site report and spreadsheets.

It is not essential but it could be advantageous if you have engineering qualifications, ONC-NVQ-A level-degree etc in mechanical or electrical engineering, but a good English and Maths qualification would be needed as a minimum to help with the technical aspect of UPS and Batteries.

Training will be provided throughout for all aspects of the position.

Key experience essential for the role: - Field Service Engineer – UPS - Milton Keynes

• Experience in a similar field service/ customer facing engineering role is essential
• Educated in an electrical engineering discipline would be advantageous but is not essential
• Excellent written and verbal communication skills.
• Experience IT user( MS products)

Does this sound like you? If yes, then please hit the apply now button.

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.
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