Showroom Sales Advisor

Retail Home Stores Ltd
£18,000 - £20,000. Plus bonus
02 Dec 2017
09 Dec 2017
Contract Type
Full Time
Retail Home Stores is a rapidly expanding company who specialise in the sale of tiles, wet rooms, and wall panels. With branches in Hillington, Hamilton, Kilmarnock and Edinburgh, we sell wet rooms along with wall and ceiling panels under our ‘Wetwalls and Ceiling’ brand; while tiles are sold under our ‘Crocatile’ brand. As part of our continued growth, we are looking to recruit an experienced, driven Showroom Sales Advisor to join the friendly, highly professional team at our Hillington branch. Working as part of a sales team alongside the Showroom Manager, the successful candidate will be responsible for assisting in day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face-to-face and over the telephone in-line with your KPI’s/targets. Bathroom retail experience is not necessary, but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. We also welcome candidates with an extensive background in telesales who are looking for their next career move. A helpful and polite manner is essential, as is the ability to quickly build up and maintain excellent product knowledge. It is also vital that you are of smart appearance, articulate, friendly and engaging. In return, we offer a generous commission scheme – our top achievers are earning upwards of £300 commission each week! The successful candidate will be responsible for carrying out the following duties: • Delivering world class customer service and ensure that customers have a great shopping experience • Greeting all customers and giving advice and guidance on product selection • Dealing with and answering queries from customers both in-store and over the phone • Achieving in-store and phone KPI’s/targets by up-selling and cross selling The main requirements for this role are: • Previous retail store experience • Strong selling techniques • An approachable manner • Good numeracy skills Other desirable qualities include: • Experience with Tiles and / or Wall Panels • DIY knowledge • Experience within the Home Improvement Sector Other information: • Opportunities to progress and build a career within a rapidly expanding company • Potential to earn great commission on sales when hitting targets • 28 days holiday, including bank holidays • Free tea & coffee all day • Free on-site parking (We respectfully request no speculative calls or CV’s from agencies please)