Senior Application/ Technical Support Analyst

Jumar Solutions Ltd
Leamington Spa
£32000.00 - £35000.00 pa
10 Nov 2017
09 Dec 2017
Contract Type
Full Time

We are seeking a highly experienced Application/ Technical Support Analyst to join a large software house based in Leamington Spa, providing support to customers across different versions of the product offering.

What to Expect

  • Sitting as part of a support function, assisting in the resolution of issues raised by clients.
  • Installing products into the required customer infrastructure.
  • Researching and anticipating customer requirements to use multiple servers and how this impacts load balancing.
  • Proactivity in looking ahead to potential areas of support in a multi-tier environment.

Your Background

  • Strong technical support experience within the software and business application area.
  • Experience of configuring multi-tiered web deployment on Windows 2012, Windows Server 2008 and MS SQL Servers 2008, 2012, 2014.
  • Understanding of IIS, Load Balancing and Microsoft Clustering.
  • Experience of working with external customers/ users and 3rd party suppliers.

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