Infrastructure Support Analyst - Windows/Support/Office365/ITIL

Recruiter
Evolution Recruitment Solutions Ltd
Location
Cambridge
Salary
30k-35k + bonus + benefits
Posted
30 Nov 2017
Closes
08 Dec 2017
Contract Type
Permanent
Hours
Full Time
Infrastructure Support Analyst - Windows/Support/Office365/ITIL
Cambridge

£30k-£35k + bonus + benefits including pension scheme, private healthcare, flexible working hours and free parking.


WHO ARE WE?

We are market leaders within the IoT sector, offering unique products and services to our global customers.

Situated in the idyllic Cambridge area, we have built a world class team of engineers, using latest technologies to push the boundaries of the IoT sector.

WHAT DO WE NEED?

In a word, YOU!

Due to our continued expansion, we are looking for an enthusiastic Infrastructure Analyst to support our internal IT systems and functions. Reporting to the IT Manager, you will be responsible for day to day support activities ranging from 1st line - 3rd line. There will be occasions when you will have to escalate the issues, but you will be encouraged to deal with the bulk of the issues yourself.

As you grow into the role/team, you will also have the opportunity to work on project based work and more strategic growth activities.

WHAT SKILLS WILL YOU NEED?
  • Solid understanding of Windows Platform (Linux and Mac is a plus)
  • Background in technical support
  • Knowledge and understanding of Active Directory / Group Policy Management
  • Knowledge of Office 365
  • Knowledge of Virtualisation (XenServer/KVM/VMWare etc.)
  • Understanding of ITIL framework and processes
  • Understanding of network technologies
ANYTHING ELSE?

As the first point of contact for support queries across the business, you will have strong communication skills and be happy dealing with internal customers.

You will have good technical skills and strong problem solving skills.

Overall you will be enthusiastic about IT, about technology and about helping people. This is a brilliant opportunity to join a small but growing internal team at exactly the right time, allowing you the chance to grow with the company and effectively become the IT Manager's "right hand person".

For further details or to submit an application please contact Ben Toynton at Evolution Recruitment on 01223 930 072 or



Urgent role - please apply now!



Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.
This job was originally posted as www.totaljobs.com/job/77560429