Resident Experience Care Specialist - York
Site or Unit :Support Office - England EastAddress :Regional Office, South Park Care Home, Gale Lane, Acomb, York. YO24 3HXContracted Weekly Hours : 40Four Seasons is part of the Four Seasons Health Care Group, the UK's largest independent healthcare provider. Within the Four Seasons Health Care Group are three brands - Four Seasons, brighterkind and The Huntercombe Group. Four Seasons operate 350 care homes across the UK, offering many different types of care, including residential care, dementia care, respite care, rehabilitation and intermediate care.We've earned a reputation for professionalism and a high quality of care, largely thanks to our well trained, dedicated and compassionate staff. Their drive to deliver the highest standards is what makes Four Seasons stand out.' To make care special, our people need to be special too - just ask any of our 30,000 employees!Our central support functions are critical to ensuring our care homes are able to deliver the highest level of quality care. Central support teams exist to support managers, nurses and care staff in all aspects surrounding the operation of the care home allowing them to focus solely on the care of our residents.Four Seasons Health Care is enhancing its current operational structure by integrating a Resident Experience Team in the South-East region. Individuals with experience of the care sector are invited to apply to enhance our team supporting on various operational challenges. This could be working in homes with home managers and clinical teams, to fix issues to improve the standards of care, providing face to face training, or ongoing monitoring of quality of service.The post holders will be expected to build relationships across a network of homes in a sub region, undertaking quality improvement and support visits. The post holder will be expected to work flexibly travelling to homes across the South-East region to make best use of their skills and experience. Whilst being an expert in one of more areas of care delivery, the post holder will be expected to support all areas of operations working as a team with specialist and generalist colleagues.