Digital Business Analyst

London (Greater)
09 Nov 2017
08 Dec 2017
Contract Type
Full Time

Digital Business Analyst

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We have committed a billion dollars into a digital revolution, to drive innovation and transform our digital capabilities. We are building digital solutions that will impact the lives of our over 41 million Retail Banking and Wealth Management (RBWM) customers worldwide.

Our Digital teams are an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico.

Their work includes developing new mobile apps and online experiences; using digital messaging to build the relationship with our customers; building and improving the underlying technology and security platforms; and innovating our propositions to take advantage of new technology and trends.

We are looking for collaborative thinkers and dreamers with the spirit to continue to make change happen. We champion brave new ideas that will transform future customer experiences.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role Digital Business Analyst.

In this role, you will:

  • Perform in-depth analysis to deliver an enhanced Digital Channel experience
  • Produce clear, high quality documentation for scrum teams, business, and market stakeholders
  • Validate and prioritize requirements using research and customer insight
  • Support the delivery production line (development, integration, testing and implementation)
  • Adhere to the user-centred design processes, work to agreed sprint, and release plans
  • Contribute to delivering flagship Global Transformation Programmes specifically for the Digital channel

To be successful in this role you should meet the following requirements:

  • Relevant knowledge of HSBC's (multi-brand/entity) products and services
  • Experience working in relevant environment/s, e.g. Digital, Agile, and Project environments
  • Practical experience of working with different digital channels, technology, and architecture
  • Experience working in relevant market/context, e.g. Digital, Agile, and Project

For further details and application information please click 'Apply' or visit our careers site, searching under reference 00009U30.

You'll achieve more when you join HSBC.

At HSBC we are open to different ideas and cultures and live by our values of being dependable, open and connected. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Plc.

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