Job Title: Systems Administrator
FLSA Status: Exempt
The Systems Administrator is responsible for the operation, maintenance, and support of enterprise systems. Experience implementing and supporting Windows Server Environments, Networks Infrastructure. Should be multi-disciplined and driven to build and support scalable, enterprise solutions. Familiarity with server system design, storage area networks, network firewalls, wireless technologies, virtualization, backup platforms, operating principles, and procedures are a plus.
Essential Job Duties:Provides front line support of server, network, voice, video issues and supports the Infrastructure Teams Global project initiativesWorks with and trains the helpdesk to support Level 1 Infrastructure tickets;Experience with Windows Server Operating Systems, Active Directory, Exchange 2010/2013/2016, VMware, Citrix;Experience supporting network infrastructure including troubleshooting routing, switching, wireless environments;
Performs system administration functions, such as: user administration, corporate applications administration, server file system administration, basic server administration;Investigates, troubleshoots, and remediates network firewall problems and change requests; Experience with enterprise next generation firewall platforms (Palo Alto, Check Point, Fortinet, Cisco) strongly preferred;Ability to manage an active ticket queue and effectively communicate with internal customers;Experience with unified communications protocols such as SIP and H.323 desired;Manages and maintains network monitoring systems, IP address management systems, and internal documentation systems.Actively monitors network and server systems, remediates or escalates any problems discovered by enterprise monitoring tools to avoid service disruptions and reduce failures;Experience working in a Service Desk System; Service Now a plus;Maintains inventory and documentation of hardware/software;Works on projects, ability to multi-task, and accurately report the status of all assignments;Developing ideas to improve overall service uptime and availability; Ability to learn, adapt, and troubleshoot quickly;Customer focused- Listen first, ask questions second;Shows accountability and demonstrates an intense drive for results;Shows good technical and business judgement;Fosters a sense of urgency and accountability for achieving objectives.Engages appropriate resources to assist with analyzing and solving problems;Assists in planning and implementing business continuity scenarios for the Windows and supporting infrastructures including establishment/on-going support of a geographically remote data center.Assists enterprise-level data center operations, remediation; create, follow standard operating procedures for data centerOther duties as assigned.Regular attendance is an essential function of the Systems Administrator I position
Reporting Relationships: Manager, IT Infrastructure NADirector, IT
Requirements:1-3 + years of Systems and Network AdministrationBachelors' degree in related field preferredImplementation and support of the Windows and Network environment, including server systems and all components operating on that platform;Experience managing an enterprise wireless infrastructure a plusWindows Server 2012/2016 a plusVMware ESXi 5.x, 6.x a plusCitrix XenApp 6.x, 7.x a plusFamiliarity with SAN conceptsWindows services, including file and print services; DHCP, DNS, WINS, other network servicesStrong proficiency with Microsoft Active Directory implementation and administrationMicrosoft Exchange Server 2010/2013/2016 a plusDisplays problem solving/troubleshooting skillsExcellent communication and interpersonal skillsProven ability to grow though self study
Preferred:VMware experience Citrix experience Storage Area Networks Proficiency in foreign language (Spanish, Portuguese, French, German)SAP ExperiencePhysical Requirements:
- Ability to sit a computer terminal for long periods of time
- Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for the position.
- Ability to lift up to 50 pounds.
- Ability to travel 10% of the time.
ScanSource, Inc. is an Equal Opportunity Employer
This job was originally posted as www.totaljobs.com/job/77545772