IT Support Engineer

First Military Recruitment
Bristol (City Centre)
£30k - 35k per year
08 Nov 2017
08 Dec 2017
Contract Type
Full Time

EJ 142- IT Support Engineer

Location: Bristol

Salary: £30,000 - £35,000 + Benefits


First Military Recruitment are currently seeking an IT Support Engineer on behalf of our clients.

The successful candidate will provide technical support in accordance with the Information Technology Infrastructure Library.

Duties and Responsibilities:

· Provision of ICT technical support service including operating systems (windows & Linux), RDBS (primarily SQL Server), 3rd party software (primarily VMware), proprietary software and networks (LAN/ WAN).

· Conduct preventative and rectification maintenance at worldwide customer locations both on land and offshore.

· Conduct installation, commissioning and setting-to-work activities.

· Provision of technical and operational training at worldwide locations.

· Inclusion in the remote support service 24 hours per day in a roster system.

· Inclusion in the on-site support service 24 hours per day in a roster system at worldwide customer locations.

· Inclusion in the weekend standby duty roster system.

· Provision of technical support to the Marketing and Sales departments.

· Production of reports and necessary documentation for administration and invoicing purposes.

· Provision of technical support service for marine sensors including radar, radio, CCTV and AIS.

· Participate in customer support department meetings, if required.

· Any other appropriate tasks required by the Line Manager.

Skills and Qualifications:

· ITIL foundation and MCSA: SQL server 2014/16 is essential.

· CCNA is preferable.

· ITIL, T-SQL optimisation is essential.

· SaaS, Amazon web services and Docker or equivalent is desirable.

· Excellent communication skills.

· Work well as part of a team or alone.

EJ - IT Support Engineer

Location: Bristol

Salary: £30,000 - £35,000 + Benefits

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