Ecommerce Co-ordinator

London (Greater)
From £25,000 to £27,000 per annum based on experience
25 Nov 2017
08 Dec 2017
Contract Type
Full Time
  • OUR AMBITION - Making Men feel amazing

Founded in 1851 in London’s Covent Garden, Moss Bros. has a long and rich heritage of making impeccably stylish, beautifully designed products for men. By drawing upon our 165 years of tailoring experience, we have in-depth knowledge and sartorial expertise – adapting the latest trends, whilst staying true to our heritage. With a continued commitment to exceptional service, a newly invigorated product range and a raft of new concept stores with more to come, there has never been a more exciting time to join Moss Bros.

The role in a nutshell:

In this role you will be responsible for the smooth running of our stores on online marketplaces such as eBay and Amazon UK, US, and DE, ensuring we provide consistently great customer experience and continually improve traffic and sales.

What will you be responsible for day to day on a day to day basis?

  • Optimise product data for Amazon channels, ensuring product listings have all the required information for optimal traffic and conversion
  • Work closely with Customer Services, IT, and Operations Teams to ensure great customer experience across all channels, and assist in further improving the end to end process
  • Work with marketplaces to maximise any deals opportunities and new product range opportunities
  • Manage Promoted Listings campaigns on Amazon channels
  • Analyse product and promotional performance and identify areas of improvement to help grow the marketplace presence
  • Report on main KPIs on marketplaces undertaking analysis into root causes of performance and suggest actions to improve them
  • Work with the Channel Trading Manager to launch on new marketplaces internationally and provide recommendations for further expansion
What experience, knowledge, skills and behaviours will you have?
  • Positive, with a can do attitude and willingness to learn
  • Passionate about e-commerce and selling online
  • Excellent Excel skills and great at analysing data
  • Exceptional attention to deal
  • Great communication skills
  • Target driven and self-motivated individual
  • Additional European Languages preferred (German and/or French)
  • At least 1 years experience in Ecommerce, and previous experience with online marketplaces internationally or a similar role is a bonus.
Our Reward and BenefitsHolidays – 22 days (excluding bank holidays)Employee Discount – We offer up to 70% personal discount off our fantastic product.The Amazing Club – We really believe that our people are amazing and the Amazing club is one way we recognise this. You can be nominated to join by a colleague and have the chance to win gift cards, extra day’s holiday and even lunch with the CEO!Interest Free Travel Loan – We recognise that the cost of getting to work can be pretty hard on your pocket and offer an interest-free loan which you can pay back over 10 months directly through your pay.Pension Scheme – We operate an auto-enrolment contributory pension scheme. You pay in and Moss Bros. does too.Save as You Earn – You can share in the success of the company by joining our Save as You Earn scheme. You pay into the scheme for a defined period and have the option to buy shares at a set rate at the end of the savings period.Life Assurance scheme – It is reassuring to know that should the worst happen and you die whilst you are working for us, we offer a life assurance benefit, which will go some way to ease the financial burden to those you leave behind.Wedding Gift – When you get married or have a civil ceremony, we offer free suit hire or a contribution to your special day!Child Care vouchers – You can make some real savings on the cost of child care if you decide to opt into this salary sacrifice scheme.
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