CRM Systems Analyst

Ideal Personnel & Recruitment Solutions Ltd
Milton Keynes
30 Nov 2017
08 Dec 2017
Contract Type
Full Time

Our client has a vacancy for a CRM System Analyst to support the roll out and improvement of the CRM system.In addition, you will support the data quality and issue handling of CRM and directly related systems.

The role:

User, lead and contact management in CRM system

Cleaning and update of data in CRM system

Support on issue handling and administrative project tasks related to the CRM system and its development

Create and support reports on the CRM system

Support other systems where needed

User training on CRM system and new functionality.

To develop new and further enhance existing skills to own benefit and benefit of the company

To support and help develop skills

To provide out of hours operational support, on an agreed basis


Minimum of 2 years practical experience

Base knowledge of CRM systems

Thorough knowledge of Microsoft Tools (Excel)

Knowledge of Data Warehousing and Databases

Proficient in Microsoft Office products

Business knowledge

Good understanding of sales processes and how CRM system interacts in the sales

Self motivated with the ability to work independently and reliably

Strong written and verbal communication skills with the ability to communicate with people on all levels

Excellent problem solving and analytical skills with a logical and methodical approach to work

Ability to work accurately under pressure and deliver outcomes within tight timescales

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

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