IT Support - Bath - £40,000 to £45,000

Larson Resource Group Limited
£45000.00 pa + Benefits
08 Nov 2017
08 Dec 2017
Contract Type
Full Time

IT Support - Bath - £40,000 to £45,000

Are you an senior IT support engineer with Azure experience looking for a challenge?

Have you undertaken builds and migrations in a cloud environment?

Do you want to work on a business transformation project where you will lead the support function?


Reporting directly to the IT Manager you will be primarily responsible for all IT network and communication services, maintenance of servers, CRM, phone system, internet, web based services, Licensing and computer hardware.

You must be currently working on and supporting an Azure environment with Office 365 and have undertaken builds and migrations and have exposure to AWS.

Main responsibilities

  • Tier 1/3 SPoC for all IT requests and support.
  • Incident, Problem and Request, logging and management.
  • Monitoring of all IT core infrastructure, Services and Tools.
  • Upgrades and security backups of hardware and software systems;
  • Software licensing management and Compliance.
  • Providing users with appropriate support and advice.
  • Maintain and monitor servers, including daily offsite backups of all data.
  • CRM / Shared calendar maintenance and reporting.
  • Setup and maintenance of Endpoint devices.
  • AZURE, Office 365 and Google Drive Management and Maintenance
  • Google / One Drive cloud storage maintenance and reporting.
  • Asset management and Reporting.
  • Monitor and maintain the IT support system. Assess and prioritise IT support tasks.
  • Communicate regularly with all staff reporting on progress of support issues and manage regular customer satisfaction surveys.
  • liaising with Suppliers and vendors to facilitate, Support and Project delivery.
  • Ensuring and where applicable enforcing and advising on security from internal and external THREATS.
  • Report ideas on improving efficiency.
  • Out of office hour's critical support.
  • Keeping up to date with the latest technologies.

Skills/Attributes required

  • Good working knowledge of Microsoft Tools and Services, CRM, Networking, windows server 2003/2008, Win 10 Pro, Office, Networking.
  • Azure / Office 365 Administration and Configuration
  • Azure domain and Environments knowledge
  • Desirable Knowledge of HTML, relational databases, .Net, SFDC.
  • Strong sense of customer service
  • Good organisational skills
  • Excellent communication skills
  • Computer related Degree Preferable
  • Good analytical and problem solving skills
  • Confidence in decision-making
  • A good team-playing mentality
  • An ability to work to tight deadlines and within constraints
  • Good prioritisation skills and be flexible enough to adapt plans

For more information please call Howard on ************* or replay to this advert

Larson Resource Group Limited is registered in England & Wales with a company number 06110626. Registered office address is Windsor House Cornwall Road Harrogate HG1 2PW. Our VAT number is 916 0028 57. Larson Resource Group Limited trades as an Employment Agency when placing permanent candidates and as an Employment Business when placing Contractors (under the Conduct of Employment Agencies and Employment and Business Regulations 2003) In accordance with these regulations you should have received a copy of our Client Terms of Business. If you have not received a copy please contact a member of staff immediately. All discounted rates quoted are only valid providing all other terms are met in accordance with our standard Client Terms of Business. For more information on Larson Resource Group please review our website *********************

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