IT Support Apprentice

Baltic Training Services
St Helens
£131 per week + .
30 Nov 2017
08 Dec 2017
Contract Type
Full Time

Baltic Training Services are delighted to be recruiting for an IT Support Technician to join our client based in Warrington. This exciting opportunity comes with the growth of our client, who deliver IT support to multiple businesses throughout the UK.

About Apprenticeships
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.

You will be working alongside existing staff and be mentored and trained to carry out the following duties:

  • Proactively manage the helpdesk system, and to endeavour to complete tickets in a timely fashion.
  • Patching computers, telephones and other equipment into the server room downstairs
  • Printer maintenance and configuration
  • Ensure effective communication and implementation of company policies, procedures, plans and principles.
  • From time to time you may be required to undertaken other activities of a similar nature that fall within capabilities as directed by management

Training to be provided:

  • Level 3 Advanced Apprenticeship in ICT
  • Level 3 Diploma in ICT Professional Competence
  • Level 3 Advanced Diploma in ICT Systems and Principles
  • Level 2 Functional Skills (English, maths and ICT)
  • CompTIA A+ 901 & 902 (Training only)
  • CompTIA Network+ (Training only)

Skills and qualifications required:

  • 5 GCSE's A-C grades, including Math's and English.
  • Passion for IT.
  • Great organisational & interpersonal skills
  • Have and maintain a positive attitude and flexible approach to work and colleagues
  • Ability to work with deadlines, with excellent time keeping skills.
  • Demonstrating a "can do" attitude within the workplace.

The future is bright
Upon completion of the programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Salary, hours and benefits

  • £131 per week
  • Full time (37.5 Hours per week)
  • 28 days annual leave

Location and travel
This role is located in Warrington and is easily accessible via, all major public transport routes.

About Baltic Training
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need. So that's exactly what we help them to do.

If this sounds like the role for you, get in touch! When we receive your application, the talent scout for your area will be in touch to guide you through the next stage of the application process.

Good luck and we hope to hear from you soon!

This job was originally posted as