Service Systems Service Engineer

platinum recruitment agency
From £25,000 to £32,000 per annum Company Vehicle, Uniform, Laptop, Ph
30 Nov 2017
08 Dec 2017
Contract Type
Full Time
This NSI Gold approved security system installation company, established in 1992, specialise in providing tailor made solutions to homes and businesses.

Based in Slough, Berkshire, they are looking for a Security Systems Service Engineer to run the service side independently.

Being a small company, the role of the Security Systems Service Engineer is not a narrow job description as the successful candidate will be required to join in installations occasionally as required.

While the customer sites range from local to Slough, to central London with a few on the outskirts, the Security Systems Service Engineer will need to reside within about a 15 mile radius to the office. You will be dealing with domestic customers, commercial, schools and housing associations.

The Security Systems Service Engineer will be covering a wide range of planned and reactive maintenance tasks, a variety of installation work and more. This is a challenging, exciting and technical role with the opportunity to work with our extensive client base, therefore experience within the security alarm industry is essential.

Key requirements for Security Systems Service Engineer:
• Intruder Alarms
• Access Control
• Ability to run own service desk
• Full UK driving licence

Responsibilities: Security Systems Service Engineer
• The Security Systems Service Engineer will attend customer sites and undertake periodic maintenance of security systems and carry out necessary fault finding on client sites.
• Duties will include contacting clients, booking service calls and managing own diary
• To meet predefined target times for periodic inspections.
• Clear and concise communication with the office regarding customer issues.
• Complete all paperwork/electronic reporting to the office in a clearly and prompt manner.
• To present a professional appearance at all times.
• Ensure adherence to all Company Policies and Procedures.
• Be fully conversant and compliant with all Environmental Health and Safety procedures.
Personal Qualities and Behaviours:
• Good timekeeping
• Customer orientated
• Good communication skills
• Ability to work on own initiative and part of a team
• Effective verbal and written skills
• Computer literate

• Salary £25 - £32k depending on experience
• Company vehicle
• Tools
• Ladders
• Uniform
• Mobile Phone
• Laptop
• On-going training and development
• No out of hour calls outs linked to the role
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