IT Sales and Technical Account Manager, Dynamics, Office 365, CRM

Haybrook IT Resourcing Ltd
£40,000 per annum
02 Dec 2017
08 Dec 2017
Contract Type
Full Time
IT Sales and Technical Account Manager, Dynamics, Office 365, CRM

Our Oxfordshire-based client are looking for a results-driven IT Sales and Technical Account Manager to actively seek out and engage with customer and prospects. The IT Sales and Technical Account Manager will be working closely with the technical team and will provide sales proposals and advice for prospects and customers in order to boost revenue growth, customer retention, acquisition levels and profitability.

The IT Sales and Technical Account Manager will be joining a small, closely knit IT Support MSP who have built up a strong network of clients and a great reputation in the Oxfordshire area. The new Pre-Sales Consultant / Technical Sales Advisor will help expand current business and bring on board new interest by championing the various products and IT solutions/services on offer which include CRM software such as Microsoft Dynamics, IT Support, Network services, cloud technology (Office 365) consultation. In a nutshell, the IT Sales and Technical Account Manager will provide consultancy to clients and help scope out and determine their IT needs and which solutions could benefit them, before handing over to the technical implementation team!

It’s a dynamic and exciting role that offers the freedom to bring aboard your own style and knowledge of software/technology!

Main Duties and Responsibilities of the IT Sales and Technical Account Manager include:

  • Establish, develop and maintain positive business and customer relationships
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Attracting new business through activities such as cold-calling, networking, attending trade exhibitions, conferences and meeting with existing and prospective customers.
  • Clarifying customers’ and prospects’ requirements and recommending the appropriate solutions
  • preparing tenders and proposals and negotiating contracts
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Undertaking relevant research and analyse the territory/market’s potential, track sales performance and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Keep abreast of best practices and promotional trends so as to continuously improve.

Key Requirements/Skills:

  • Proven work experience as a successful sales representative.
  • Excellent knowledge of MS Office 365 Products in particular Dynamics CRM.
  • Good general understanding of the ICT product market.
  • Familiarity with BRM and CRM processes and practices.
  • The ability to build productive business professional relationships.
  • Highly motivated and target driven individual.
  • Excellent selling, communication and negotiation skills.
  • Good time management and organizational abilities.
  • Ability to create and deliver presentations tailored to the audience needs.
  • Relationship management skills and openness to feedback.
  • Have proven record of and be willing to work under pressurized at times
This new IT Sales and Technical Account Manager position is just outside of Oxford only a short walk from the train station. It is easily commutable from various locations in the area including Abingdon, Aylesbury Bicester, Banbury, Buckingham, Didcot, High Wycombe, Reading, Swindon, Thame, Witney, Woodstock and many more.

If this exciting new position is of interest then please get in touch/apply for immediate consideration!

IT Sales and Technical Account Manager, Dynamics, Office 365, CRM

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.

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