1st Line IT Support Engineer

Net Recruit.co.uk Ltd
£18,000 - £23,000 + Benefits
04 Dec 2017
08 Dec 2017
Contract Type
Full Time
Position: 1st Line IT Support Engineer
Location: Addlestone, Surrey
Salary: £18,000 - £23,000 + Benefits

The Company:
Our client is a Surrey based technical services and web development company with a diverse range of clients. They provide a full range of IT services to our clients as well as providing hosting facilities in-house.

Due to their continued success, they now have a fantastic opportunity for an enthusiastic IT support engineer to join the team.

The 1st Line IT Support Engineer Role:
The IT Support Engineer will be required to administer internal systems as well as provide support to an external client base. This is an excellent opportunity to gain experience in a wide range of IT disciplines and work within an experienced and dedicated team of professionals.

The IT Support Engineer will work within a small team but must be able to work independently to meet client deadlines.

Key Responsibilities:
  • Administration of Windows Server 2016, 2012 and 2008
  • Management of all internal backup systems
  • Microsoft Office365 administration
  • Server and workstation build and configuration
  • Network design, configuration, and installation
  • Firewall administration and VPN setup
  • Amazon Web Services Configuration and Administration
  • Administration of corporate antivirus/security solutions
  • Domain Registration/Renewal and DNS management
  • Deployment and management of in-house applications and software
Required Skills:
  • The ability to troubleshoot and resolve hardware and software issues remotely
  • Solid networking experience, Knowledge of TCP/IP, DNS etc
  • Proficient with Windows desktop operating systems and common applications programs such as Microsoft Office, Internet Explorer etc
  • Good hardware troubleshooting skills
  • Excellent communication skills
Desirable Skills:
  • Commercial experience providing 1st line technical support
  • Knowledge of Windows Server operating systems – Server 2016 or 2012
  • IT Qualification (e.g. – Degree, A-Level, BTEC, MCP, CompTIA)
  • Customer service experience
What’s Next?
So what are you waiting for? To apply for this 1st Line IT Support Engineer role, please submit a Covering Letter and an up to date CV via the button shown.

Keywords: 1st Line, IT Support Engineer, Helpdesk, Service Desk, Windows Server, Network, Firewall, Administration, Domain, DNS, Technical Support, Addlestone, Surrey

This vacancy is being advertised by Net-Recruit.
This job was originally posted as www.cwjobs.co.uk/job/77498249