Credit & Fraud Risk Associate- FINTECH

Elevate Credit
Covent Garden
02 Dec 2017
08 Dec 2017
Contract Type
Full Time
Job Title: Credit & Fraud Risk Associate

Location: Holborn, London

Job Type: Permanent

Salary: Competitive + Benefits

Days/Hours: Monday – Friday 9am – 5:30pm

Elevate has an exciting new opportunity available for a role, working within a friendly and fun team based at our office in Holborn.

About Elevate
Our customers voted us the ‘Treating Customer Fairly Champion’ at the Consumer Credit Awards 2017.

Elevate is a successful and expanding International Financial Services business, with offices in the US, London and Suffolk.

We offer our customers a new generation of innovative and competitive digital financial products which have transformed the short term lending market and challenged previous market leaders.

For more information, check out our company website (, product website ( and social media pages.

About the Role

The role offers an excellent opportunity for a self-motivated, highly numerate graduate to develop further in a high performance fraud and credit risk team, where they will have a pivotal role in supporting the development and profitability of a growth business. The role will involve supporting the team in all aspects of credit and fraud investigation and strategy formulation.

The candidate will also be supporting the team in areas of credit risk and would be required to be flexible with a wide variety of tasks to facilitate case and theme investigations.

The role will require the incumbent to regularly travel to the operations center at Bury St Edmunds. It would also involve liaising with the team drawing insights from case studies, highlighting gaps and training the team on credit and fraud risk aspects.

Good communication skills (written and oral) will be preferred as the role will require the candidate to liaise with stakeholders outside the credit risk team internal and external to the company.

What the role would involve?

Credit/Fraud Strategy- 40% of the job

• Assist the Team in establishing a strong credit and fraud framework.

• Monitor performance of credit and fraud controls, escalate related issues and challenge vendors to improve.

• Lead the mapping and documentation of all the existing Credit and Fraud processes.

• Conducting deep dives into default cases and themes.

• Conducting Quality Checks on the implementation of Credit and Fraud processes in the Operations Centre.

• Assisting the Analyst to deploy Credit & Fraud solutions/treatment strategy on identified issues.

• Assist in improving the fraud controls.

Reporting- 40% of the job

• Assisting the Fraud & Credit Analyst in developing the fraud reporting MIS.

• Assist in creating a fraud dashboard which provides detailed information on fraud rule performance.

• Creating automation for reports wherever required.

• Updating the team on reporting ensuring it is relevant to current strategies and working as expected.

Stakeholder Management- 10% of the job

• Liase with all business units in the company specifically Operations, U.S Risk Team and Marketing.

• Demonstrate new reporting suites to Senior Management

• Work closely with peers in marketing, compliance, IT, ops to ensure Elevate wins together

Control and Audit – 10% of the job

• Assist in mapping and documenting the existing fraud processes

• Engage in quality monitoring of credit and fraud/verifications processes in the operations center in Bury St Edmunds.

• Ensure BAU strategies are continuously audited and monitored

Special requirements- weekly trip to Bury St Edmunds

What experience, skills, qualities or qualifications are we looking for?

Skills and Qualifications


·2.1 or higher Bachelor’s Degree in a quantitative subject or equivalent work experience (essential)


• At least 1+ years of experience in a Credit/Fraud Risk unit. Experience of working in the subprime industry (desirable)

• Strong communication and interpersonal skills (essential)

• Advanced Excel knowledge (VB, Pivots, Macros, etc.) (essential)

• Excellent SAS or SQL knowledge (essential)

• Knowledge of R and igraph highly advantageous (essential)

Key Skills

• Excellent oral and written communication skills

• Ability to analyze trends and suggest solutions to challenges while maintaining the ability to see the bigger picture.

• Excellent organisational / time management skills and attention to detail are a must

• Demonstrates Adaptability – Works effectively in the faces of stress, ambiguity, difficult situations and shifting priorities.

• Innovates – Challenges the status quo thinking to generate new ideas; takes open minded approach to situations.

• Self-starter attitude

• Ability to multi task and prioritize.


Elevate provides a vibrant, happy and healthy working environment. We offer free food, drinks and healthy snack options to keep you going throughout the day.

The company culture and office atmosphere is friendly and informal - we are hard-working and take it seriously and we like to have fun too. There are excellent opportunities for career development and internal progression.

As well as competitive salaries, company bonus potential and generous holiday, we have a flexible benefits package which can offer you a range of core, health, wealth and lifestyle options such as company pension, life assurance and income protection, private medical and dental insurance, gym memberships and much more!

How to apply

We arelooking to conduct interviews as soon as possible, so, if you are interested and would like to be considered for this role, just click'apply', and attach your up-to-date CV.

If you have any questions about this role, or other positions with Elevate, and would like an informal chat, please do not hesitate to contact us.

We look forward to hearing from you.

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