Clinical Specialist - Orthopaedics - Northampton, Bedford, Leicester

Johnson & Johnson Medical Ltd
02 Dec 2017
08 Dec 2017
Contract Type
Full Time
Clinical Specialist - DePuy - Midlands

Reports to: Regional Sales Manager

Territory: Leicester, Northampton, Bedford, Kettering

Direct reports: No

About our company

At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values, and we develop, reinforce and reward those values. Our special set of values is embodied in Our Credo, a respected, legendary document that has guided our company for almost 70 years. As our ethical framework, it outlines our responsibility to our customers, employees, communities and stockholders. As you get to know us, you'll realize that our people choose to live Our Credo - to work at making it vital day-in and day-out - not because it is required, but because it feels right.

Johnson & Johnson family of companies is comprised of more than 250 operating companies in 57 countries employing 117,000 people. Our companies develop and market products in three business segments: CONSUMER, MEDICAL DEVICES & DIAGNOSTICS & PHARMACEUTICALS and we turnover in excess of $71 Billion.

DePuy Synthes is part of Johnson & Johnson and the largest, most innovative and comprehensive orthopaedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

About the job

Clinical Specialists are responsible for maintaining an existing customer base and developing sales in strategic accounts across a number of UK sales territories. In this role, you will become an integral part of the sales team by providing support to a number of territory managers in servicing their customers and accounts.


- Provide in theatre support to consultants and nursing staff regarding the use of products
- Provide accurate information regarding all products and their indications (i.e. surgical techniques) for use to orthopaedic consultants and nursing staff
- Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully
- Assist in the promotion/correct use of Depuy products through regular, organised customer education meetings and training sessions
- Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities
- Provide support to Depuy Medical Education Events
- Achieve Business goals in line with CREDO Values
- Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff
- Maintain and Grow the business as defined by the individual business plan and Key Opinion Leader targets
- Proactively build and develop relationships with Clinical stakeholders
- Develop a portfolio of territory Key Opinion Leaders across the product portfolio
- Cover surgical cases as required to support regional colleagues
- Presentations in Hospital Meetings and Exhibitions
- Effective use of company CRM system
- Timely completion of business reporting and administration as required by RBM/Internal Stakeholders
- Adherence in full to Johnson & Johnson HCC Standards, and standards of Business Conduct

Qualifications & Experience:

- Experience of orthopaedics/sports medicine / Working Knowledge of Theatre Environment is essential

You will also need:

- Good interpersonal skills
- Excellent communication and team-working skills
- Strong sense of urgency to respond to customer needs, and ability to work on own initiative
- Excellent organisational skills, plan workload and prioritise effectively
- Computer Literacy & Management of CRM System
- Good Presentation skills
- Ability to deal with change
- Positive outlook
- Dynamic, enthusiastic and hard-working individual
- Proactive - anticipates problems and shows initiative for problem-solving and generating new ideas
- Trustworthy - able to deal with confidential information in an appropriate and sensitive way
- Flexible - willing to work the hours required for the successful completion of tasks
- Resilient -able to deal with a challenging, and fast paced environment.

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified candidates will receive consideration for employment without regard to race, colour, region, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

We respectively request Government Officials to identify themselves as such on application; for the purpose of the Foreign Corrupt Practices Act. If you decide to apply for the position, any personal data which you provide shall be processed by Johnson & Johnson. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection.