Ambulance Care Assistant (ACA) - RNOH - London

G4S Health
London (Greater)
03 Dec 2017
13 Dec 2017
Contract Type
Full Time
Role Responsibility:
Ambulance Care Assistant

The Royal National Orthopaedic Hospital (RNOH), Stanmore

£8.40 per hour

Full Time - 45 hours per week (various shifts)

Job Outline:

The Ambulance Person will provide patient transport services, convey non-emergency patients to and from hospital and clinic appointments ensuring the patient’s welfare in transit and ensuring that safety and best practice are adhered to at all times.


Assist, move and handle patients, who may be ambulatory or wheelchair bound, using appropriate equipment where necessary e.g. carrying patients up the stairs using carry chair, moving immobile patients in and out of bed, and manoeuvring patients in wheelchairs into and out of the vehicle and on stretchers as necessary. Ensure patients are safely seated whilst in transit.
Minimise and deal with aggressive and abusive behaviour to reduce risks to safety and ensure patient welfare
Ensure the use of appropriate equipment and approved manual handling techniques
Maintain the cleanliness and ensure the routine daily checks of designated vehicles are carried out prior to deployment
Assist patients when entering and leaving their homes and take all reasonable actions to ensure the safety and security of their property.
Liaise and report to Control as directed within operational procedures in updating location and status and respond appropriately to instructions
Upon arrival at the place of treatment, convey patients to the appropriate location within the building as directed by Control.
Provide support as directed to other agencies in the event of serious injury or emergency
To be flexible on a daily basis in relation to shift finishing times
To be flexible on a daily basis to support all PTS hospitals/locations where applicable
Maintain records as appropriate. Comply with all G4S instructions, procedures, guidelines, protocols, policies and relevant systems and adhere to all statutory legislation.
Carry out any other duties relevant to the role as directed by Control and/or the Service Delivery Manager.
Be aware of the vulnerability of some patients and ensure safeguarding concerns are reported and escalated should there be concerns about an individuals safety.