Recovery Claims Handler

Recruiter
R M Solutions UK Ltd
Location
Southampton
Salary
16,500-£22,500 plus package
Posted
20 Nov 2017
Closes
03 Dec 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

My client is a leading consultancy who are seeking to grow their claims department with a claims handler (Recovery Claims Handler, Customer Services Executive).
To apply for this role you will have had previous experience in a similar position, ideally for 2 years or more.
You will have first class customer care skills, really putting the customer first. You will have great communication skills, both written and verbal, but just as importantly you will be a great listener.
KEY RESPONSIBILITIES
*To manage client allocation and deal with claims from start to end
*To resolve disputes on liability quantum
*To quantify claims accurately
*To follow relevant department file procedures correctly
*To maintain and update claim records as required
*To attend client meetings where required
*To maintain awareness of department policies, procedures and compliance standards including ISO and FSA
*To provide support and coaching to other team members as required


This job was originally posted as www.jobsite.co.uk/job/959577219